Leasing Consultant

Company Description Abbey Residential, LLC is a residential real estate investment and management firm that has delivered premier apartment living experiences since 1984 across Texas, Alabama, Florida, and Georgia. The company is dedicated to creating exceptional apartment communities with top-tier features, amenities, and comfortable living environments. With a strong customer-first approach, Abbey Residential strives to consistently exceed residents’ expectations and honor their choice to call its communities home.

The organization is guided by core values of integrity, honesty, excellence, respect, loyalty, and fun, which shape how it serves residents, investors, team members, and partners. Joining Abbey Residential means becoming part of a team that prioritizes long-term relationships and high-quality service.

Role Description This full-time, on-site Leasing Consultant role is based at an Abbey Residential community in Houston, TX. The Leasing Consultant is responsible for engaging prospective residents, conducting property tours, explaining lease terms, and guiding applicants through the leasing process from initial inquiry to move-in. Daily activities include managing phone, email, and in-person inquiries, maintaining up-to-date knowledge of available units, features, and amenities, and accurately handling lease administration and related paperwork.

The role also focuses on resident retention by building positive relationships, responding promptly to concerns, and supporting community events and initiatives that enhance the resident experience. The Leasing Consultant collaborates with the property management team to achieve occupancy goals, uphold company standards, and ensure the community presents a professional, welcoming environment.

Qualifications

• Experience with leases and lease administration, including explaining terms, processing applications, and ensuring accurate documentation.
• Strong resident retention skills, with the ability to build rapport, foster long-term relationships, and support renewal efforts.
• Excellent communication skills, including clear verbal and written communication with residents, prospects, and team members.
• Demonstrated customer service skills, with a commitment to providing responsive, courteous, and solution-focused support.
• Prior leasing, property management, or multifamily housing experience is preferred.
• Ability to work on-site in Houston, TX, including weekends or evenings as needed to meet community and resident needs.
• Strong organizational and time-management abilities, with attention to detail and proficiency in basic computer applications and property management software.
• High school diploma or equivalent required; additional education in real estate, business, or a related field is a plus.