Cocktail Servers- Punch Line Houston

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders:
Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

We are seeking a Cocktail Server to join our team. The successful candidate will be responsible for anticipating and responding to guests’ needs, suggesting and selling beverages and menu items, and maintaining a clean and safe environment.

Responsibilities:

• Anticipate and respond to guests’ needs
• Suggestively sell beverages and menu items; take orders
• Answer guest questions, make recommendations, up-sell liquors
• Communicate drink orders to bar through Point of Sales system
• Deliver drinks, maneuvering trays through large crowds
• Maintain line of sight/atmosphere control by circulating through your work area throughout shift
• Remove dirty glasses and dishes from tables including the lifting/moving of bus tubs up to 25lbs.
• Keep tables clean/wiped
• Clean spills, remove food, trash or other obstacles from floor using proper lifting techniques
• Maintain Company safety and sanitation standards
• Follow housekeeping standards per Company policy
• Keep current on all standard operating procedures
• Request identification from any guest who appears to be under 30 years of age
• Ensure responsible alcohol service per local ordinance alcohol awareness training and Company alcohol policies
• Recognize when guests are becoming too intoxicated and refuse further service of alcohol in a courteous and safety-minded manner, bringing it to the attention of the manager
• Ensure that comp and void checks are processed according to Company policy
• Assist other servers and staff as needed

Requirements:

• Ability to work late hours
• Flexible schedule
• Working knowledge of cocktail tray service, basic food service, responsible alcohol service, drink recipes and garnishes, point of sales systems
• 3 years’ work experience interacting with people in a positive environment
• Tolerance of all cultures, music and art forms
• Responsible Alcohol Awareness Training Certification or Equivalent
• Ability to deal with intoxicated guests in a positive and safety-minded manner

Preferred:

• Cash handling experience
• Experience recognizing valid ’s
• Experience in a live music environment

Physical Demands/Working Environment:

• Working environment is fast-paced, often loud and stressful
• Position requires extended periods of prolonged standing and working on your feet
• Must be able to lift or move up to 25 lbs using proper lifting techniques

Live Nation is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment and offer reasonable accommodations to applicants with disabilities.