Bakery Manager - Store

Company Description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

The Bakery Manager oversees the production of bread products for an Eataly, including but not limited to: breads, pizza alla pala, rolls, focaccia and seasonal items. The Bakery Manager leads and develops a team of Bakers, Pizza Makers, and the Assistant Baker Manager in a 24-hour-operating bakery. Reports directly to the Head Chef.

• Organizes the store’s Bakery operations to maximize profitability while upholding the company’s mission, values, policies, quality, and guest experience standards
• Builds and leads a high-performing team: sources and hires, effectively trains, motivates, evaluates, develops, and retains talent
• Responsible for administrative tasks such as writing employee schedules, approving vacation and unpaid time, and submitting payroll
• Reviews financial information such as sales/costs and monitors budget to ensure efficient operation and spending within the specified budget; works with the Head Chef to correct any deviations from the budget
• Prepares bread products for restaurant and retail operations in accordance with Eataly’s authentic Italian recipes and quality standards
• Maintains and nurtures natural yeast, local and organic flour, and naturally leavened products
• Collaborates closely with store leadership to ensure all necessary parties are aware of daily bakery activities, including absences, schedule coverage and product availability
• Communicates with the Head Chef and Head of Bakery Operations on new recipes for the bakery
• Orders and monitors inventory of all ingredients and products for the bakery, including tracking and documenting daily transfers and waste in the appropriate system
• Maintains a clean and sanitary food production area according to Department of Health standards
• Addressing guest and employee incidents; documents, investigates, elevates incidents in collaboration with store leadership and HR, including employee terminations
• Performs other duties as required or assigned

• 5+ years of experience in bread and related production
• 2+ years of experience managing a sales and production team; preferably in a grocery bakery department
• Excellent communication skills
• Outstanding time management stills
• Proficiency in Microsoft Office
• Degree from a post‑secondary culinary arts training program highly preferred

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well‑paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to work with a wood burning oven, electric pizza convection oven and commercial spiral mixer

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• 401K with match or RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is…