Assistant Store Manager

General Operating Requirements:

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local and Federal regulations.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

• Assists in recruiting, hiring, training and developing non-exempt Associates.
• Ensures compliance of Ross personnel policies and procedures.
• Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.

• Assists in the management of and continuous monitoring of actual expenditures to be within budget.
• Controls payroll hours to plan, as the primary controllable expense, as well as adjusting to current business trends.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Ensures all Associates understand and can execute emergency operating procedures.
• Maintains adherence to Company safety policies and ensures the safety of Associates and Customers.
• Assists in the facilitation of monthly safety meetings.

• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.
• Executes Customer service programs and Merchandise Presentation programs through Associate training and program supervision.
• Supervises and coaches Retail Associates in providing efficient and friendly service at the registers, Customer Service desk, fitting rooms, sales floor, etc.

• Represents and supports the Company brand at all times.
• Maintains and models a professional appearance, in accordance with the Company Dress Code. Reinforces the Company Dress Code at all times.
• Manages Store to ensure a clean, neat, easy to shop environment.
• Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.

• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Ensures merchandise is presented and organized according to Company merchandising guidelines.
• Urgently manages merchandise processing to the sales floor within the expected Company timeframe.

• Assists with training Associates on Loss Prevention awareness and Store shortage goals.
• As a representative of Ross Leadership, demonstrates integrity and honesty in all interactions with Associates and Customers. Safeguards confidential information, cash and credit card information and merchandise.
• Understands and complies with the Loss Prevention Awareness Program and is responsible for Store Loss Prevention which includes maintaining a large Customer service presence on the sales floor, Customer and Associate engagement and heightened Loss Prevention awareness.
• Assists in leading the annual inventory process including preparation and execution of inventory guidelines.
• Monitors…