Customer Service
Listed on 2026-10-15
-
Retail
Customer Service Rep -
Restaurant/Food Service
Our team is looking for a Customer Service Representative to help serve a well-loved retail and hot food counter. This position requires individuals who are able to work with a diverse community of customers with respect and compassion. Successful candidates will have an enthusiastic outlook and willingness to learn about Hong Kong and Taiwanese cuisine and Cantonese language and culture.
Customer Service Representative Kam Wai Chinatown Job OverviewOur team is looking for a Customer Service Representative to help serve a well-loved retail and hot food counter. This position requires individuals who are able to work with a diverse community of customers with respect and compassion. Successful candidates will have an enthusiastic outlook and willingness to learn about Hong Kong and Taiwanese cuisine and Cantonese language and culture.
Position is for either of our locations, but you may be asked to work an occasional shift at our other location as well.
Base pay is $18.25/hr, with an average of $3.00/hr in tips for a total of $21.25/hr on average.
Join our Team Duties- Process customer payments on POS
- Perform store opening/closing procedures
- Retrieve hot food from dim sum steamer
- Participate in inventory management by helping to track supplies and report shortages as needed.
- Handle cash and card transactions
- Maintain cleanliness and order in the store
- Respond to customer questions regarding products
- Prior experience in food service or retail is an asset
- Strong teamwork skills with a willingness to help others as needed.
- Punctuality
- Ability to read Chinese is an asset
- Must be able to lift up to 35 lbs.
- Knowledge of food handling practices and food safety regulations is a plus.
- Spoken English is required, Cantonese is a strong asset. Mandarin is an asset
- Ability to work in a fast-paced environment while maintaining attention to detail.
- Flexibility to work various shifts, including evenings and weekends as required.
And help us create delicious meals that bring joy to our customers!
Job Details Job TypeFull-Time
Part-Time
Benefits- Store Discount
- Extended Health
- English (Required)
- Cantonese (Strongly Preferred)
- Mandarin (Preferred)
From $18.25 + Tips
LocationKam Wai Legacy
Kam Wai Dim Sum (Chinatown)
Schedule- Monday – Friday
- Weekends as needed
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).