Senior Account Manager

Job description:

* Execute sales and profitability goals for carbon black, clean blacks, master batch (UV / color / conductive) high performance products to targeted customers in accordance with the company's operating plan.

* Manages customer information and data and builds excellent customer relations.

* Coordinates with manufacturing and shipping personnel to ensure on time delivery of all sales orders.

* Executes sales and profitability goals for all products in accordance with the company's operating plan.

* Identifies Annual Operating Plan (AOP) volumes and profit margins for assigned accounts.

* Monitors and targets AOP commitments and plans.

* Expands sales to meet or exceed AOP.

* Prepares sales forecasts for customers and updates monthly.

* Obtains detailed knowledge of the marketplace and the key profit drivers for high performance products on a continuing basis.

* Determines competitive vulnerabilities and positions high performance products based on a market driven value added approach to focused target accounts.

* Drives toll compo under to produce master batch products based on customer requirements

* Leverages CCC relationships with resin suppliers and master batch end users

* Manages customer information and data and builds excellent customer relations.

* Develops customer contact practice and sets schedule for contacting and interacting with customers.

* Tracks status of customer call activity and uses call reports as needed.

* Monitors competitive activities and gather marketplace intelligence.

* Coordinates with manufacturing and shipping personnel to ensure on time delivery of all sales orders.

* Establishes standard practices for communicating sales order requirements to production and shipping personnel.

* Monitors status of orders and shipments and communicates with both management and customers when delays are anticipated.

* Communicates and coordinates with QA personnel to ensure customer requirements are met.

* Bachelor's degree required.

* More than 10 years sales and marketing experience in plastics and Business to Business sales

* Ability to interface well with all levels management and personnel to resolve issues.

* Strong communications skills both oral and written and strong interpersonal skills.

* Proficient in Microsoft Word, Power Point, and Outlook

* Intermediate level of expertise in Excel, including formulas, functions, and charting/graphing.

* Ability to work in a team and a willingness to learn new skills.