Industrial Solutions Account Manager

Brother is a leading provider of home and office equipment, sewing and crafting products, and industrial solutions. With a legacy spanning over 115 years, our brand is renowned for producing award-winning printers, sewing machines, P-touch labelers, and more.

Brother International Corporation (BIC) was established in 1954, marking over 70 years of operations in the United States. Our Americas headquarters is located in Bridgewater, New Jersey. BIC is a wholly owned subsidiary of Brother Industries Limited (BIL), which was founded in 1908 in Nagoya, Japan, and operates in more than 30 countries worldwide.

Company Overview Brother’s Americas presence includes subsidiaries in Canada, Mexico, Brazil, Argentina, Chile, and Peru.

Why Work at Brother?

Brother has consistently been recognized as a best place to work, reflecting our commitment to fostering a workplace culture aligned with our core values of being inclusive, collaborative, customer-centric, and socially responsible.

Role Overview The Manager, Industrial Solutions Sales drives sales for the Industrial Solutions (IS) sector. This role proactively identifies and develops new relationships to drive market penetration, collaborates with rep-firms to uncover high-value opportunities, and manages the full sales cycle from prospecting to closing.

Duties & Responsibilities

• Identify and develop new contractor and end-user relationships to proactively drive market penetration in the Western U.S.
• Develop and implement a sales strategy and business plans to deliver meaningful results
• Collaborate with rep-firms to uncover high-value opportunities and ensure alignment with Brother Mobile Solution’s strategic goals.
• Demonstrate a hands-on approach to managing the full sales cycle, from prospecting to closing
• Monitor trends, competition, and industry movements to stay ahead of the curve and inform strategy
• Align efforts with leadership and other stakeholders across the U.S. and internationally for seamless execution of sales strategies
• Leverage Brother’s CRM and other tools to track opportunities and report on lead progress to include monthly, quarterly, and annual forecasting

Customer Engagement

• Maintain presence and onsite availability at reseller/contractor/end user accounts
• Develop and nurture long-term relationships with customers, ensuring high levels of satisfaction and loyalty
• Regularly visit and engage with new and existing customers to understand their needs and provide tailored solutions
• Attend industry events showcasing the BMS Portfolio

Experience & Qualifications

• Bachelor’s Degree (or equivalent experience) in Business, Marketing, Engineering, or related field

Experience

• Minimum 7 years a combination of relevant experience spanning:
• Technology Sales Experience - Quota-carrying end user facing sales
• Selling IT solutions to & through Channel Partners
• Minimum 2 years experience selling to the Industrial Solutions sector including cabling, wiring, manufacturing, MRO, Safety Signage, and Auto-

Software/Technical Skills

• Knowledge of Customer Relationship Management (CRM) system (preferably SAP C4C) - Preferred

Other Skills, Knowledge, & Abilities

• Ability to translate complex datasets into clear, impactful stories and interactive dashboards that inform and engage stakeholders
• Ability to collaborate and develop teams to achieve desired results, by building trust and relationships with different functions in the organization
• Ability to handle and prioritize multiple projects under pressure and execute on tight deadlines
• Ability to think creatively and develop ideas that meet business needs
• Ability to effectively work independently and bring structure to ambiguous and complex situations/environment
• Excellent communication skills (verbal, written, interpersonal)
• Excellent presentation skills, with an ability to present to all levels of the organization
• Strong communication skills (verbal, written, interpersonal)
• Agility in managing and executing on simultaneous tasking
• Ability to penetrate and navigate large, complex organizations to create sales opportunities and strategies, including understanding and working with their decision-making process to produce sales results
• Ability to…