Inside Sales Support

Overview

Inside Sales Support at Logistec is a quoting role focused on providing commercial support. Responsibilities include price analysis, product pricing, price maintenance, and managing the quotation database. Collabs closely with Sales, Operations Management, and Pricing Management to identify pricing opportunities, develop pricing segmentation, maintain accurate product pricing, and support the business with pricing proposals.

• Work closely with the commercial team to identify pricing opportunities, provide quotations for customers, track execution, and provide appropriate metrics.
• Serve as a key point of contact for customers, inquiries and providing information that enhances their purchasing experience.
• Identify opportunities to streamline the sales process, collaborating with sales and pricing teams to implement solutions that enhance efficiency and responsiveness.
• Maintain and update customer and pricing databases accurately, ensuring all information is current and easily accessible for the sales team.
• Generate reports on sales performance, customer feedback, and pricing trends to assist the sales team in making data‑driven decisions.
• Gather and analyze customer feedback to identify areas for improvement in the sales process and communicate findings to relevant teams.
• Ensure accuracy of initial price entry by maintaining strong attention to detail.
• Provide efficient price quote turnaround with a sense of urgency.
• Perform other duties as assigned.

• Bachelor’s degree in business, international trade, logistics, or a related field.
• Experience in sales support, customer service, terminal operations, or a related field.
• Strong analytical skills with an ability to interpret data and generate insights.
• Excellent communication and interpersonal skills, with a focus on teamwork.
• Proficiency in Microsoft Office Suite and experience with CRM software.

• Primarily office‑based role with occasional standing and walking.
• Occasional lifting and moving of up to 10 pounds.
• Moderate exposure to inclement weather/elements and quiet to moderate noise level in the office.
• Local travel may be required for less than 10% of the time.
• Ability to work extended hours, weekends, or holidays as needed.
• Ability to adapt quickly to changing priorities and work in a fast‑paced environment.