Sales Support

The Sales Coordinator is responsible for providing administrative support to the sales team, managing customer inquiries, coordinating sales-related activities, and assisting in the development of sales strategies. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.

• Sales Support
  • Assist the sales team with the preparation of sales presentations, proposals, and contracts.
  • Handle customer inquiries, ensuring they are addressed promptly and accurately.
  • Maintain and update customer databases with accurate and current information.
  • Coordinate and distribute sales leads to the appropriate sales team members.
• Order Management
  • Process sales orders and ensure timely delivery of products or services.
  • Monitor the status of orders and communicate any issues or delays to customers and the sales team.
  • Liaise with other departments (e.g., logistics, finance) to ensure seamless order fulfillment.
• Reporting & Analysis
  • Generate and distribute sales reports, including sales forecasts, pipeline reports, and performance metrics.
  • Analyze sales data to identify trends, opportunities, and areas for improvement.
  • Assist in the preparation of sales budgets and forecasts.
• Customer Relationship Management (CRM)
  • Maintain the CRM system, ensuring that all customer interactions are logged and updated.
  • Assist in the development and implementation of customer retention strategies.
  • Provide customer support as needed, ensuring a high level of customer satisfaction.
• Event Coordination
  • Assist in the planning and execution of sales events, trade shows, and other promotional activities.
  • Coordinate logistics for sales meetings, including scheduling, venue booking, and preparation of materials.
• Administrative Duties
  • Manage the sales team's calendar, including scheduling meetings and appointments.
  • Provide general administrative support as needed, including answering phones and managing correspondence.

• Experience in a sales support or administrative role.
• Experience with CRM software and sales analytics tools is a plus.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Attention to detail and a high level of accuracy.
• Ability to work independently and as part of a team.

• Customer-focused mindset.
• Problem-solving skills.
• Ability to work under pressure and meet deadlines.
• Strong time management skills.