Sales​/Ship-ins Representative

We are hiring a Sales/Ship-ins Representative at Humble Sign Co!

At Humble Sign Co, our sales team doesn’t just “sell signs” - we help businesses create a brand presence they’re proud of. We’re looking for a Sales / Ship-Ins Representative who can confidently support incoming ship-in requests, build relationships, and keep details organized so clients feel taken care of from the first call to final delivery.

If you’re client-focused, detail-driven, and enjoy juggling communication + coordination + sales, this role is for you.

Humble Sign Co is one of the fastest-growing sign companies in the Greater Houston area, on a mission to become THE Best Dang Sign Company in Texas. Growth means opportunity - and we’re adding a key player who can help us serve clients faster, smoother, and better as demand increases

We operate on a management system that values employee feedback and ideas, aligns our team around shared goals, and supports professional growth for every person here

Creativity – Think outside the box

Teamwork – Put others first

Integrity – Do the right thing

Dedication – Exceed expectations

Excellence – Improving Everyday

This role blends sales support, customer service, and ship-in coordination. A strong day looks like:

• Responding to inbound ship-in inquiries and sales requests (phone/email)
• Gathering specs, timelines, and job details accurately
• Coordinating with internal teams to route jobs correctly and keep things moving
• Supporting quoting/pricing workflows as needed
• Tracking shipping details and proactively updating clients
• Building relationships that turn one-time buyers into repeat clients
• Keeping notes, activities, and client information organized (CRM/systems)
• Problem-solving when details change - calmly and professionally

• Competitive base salary based on experience and qualifications
• Commission-based incentives (structure discussed during interviews)

• Medical, Dental, Vision, Voluntary Life, and Short-Term Disability options
• PTO policy + 8 paid holidays
• 401(k) to support your long-term goals

If you’re the kind of person who loves helping clients, staying organized, and being a reliable part of a winning team - we’d love to meet you!

• Strong written + verbal communication
• High attention to detail (you catch what others miss)
• Comfort with computers, email, and learning new systems
• Strong time management and follow-through
• Client-first mindset with professional confidence
• Positive attitude, dependable, and team-oriented

• Sales, inside sales, or customer service experience
• Experience with shipping logistics, order entry, or job coordination
• Familiarity with signage, print, fabrication, or construction workflows
• CRM experience