Leasing Consultant - Villa Springs

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Dominium is helping tackle the affordable housing crisis and we’re looking for motivated candidates to join our team and advance our mission. With offices in Atlanta, Dallas, Phoenix, and Minneapolis, Dominium is one of the nation’s most respected and innovative affordable housing development and management companies. We create quality, affordable homes and engage with our residents to foster a strong sense of community and connection.

We are currently seeking a Leasing Consultant to join our team at Villa Springs, a 216-unit apartment community in Houston, TX.

This role combines customer service and sales, focusing on leasing apartments. The ideal candidate enjoys engaging with customers by phone, in person, and online. Responsibilities include presenting properties, building rapport, following company standards for tours and sales, and providing follow‑up to prospective residents. The position requires adherence to Fair Housing guidelines, maintaining a professional appearance, documenting interactions in PMS software, and assisting customers with application completion per company policies.

• Customer Engagement:
  Greets and assists prospective residents via phone, email, text, and in person; builds rapport and provides property tours.
• Sales & Follow‑Up:
  Presents available units, closes leases following company standards, and conducts timely follow‑up with prospects who do not lease immediately.
• Property Presentation:
  Inspects and “sparkles” homes scheduled for tours daily and walks the tour path to ensure it is clean and presentable.
• Community Knowledge:
  Maintains familiarity with property features, local schools, hospitals, banks, shopping, transportation, and amenities; communicates these effectively to prospects.
• Compliance & Documentation:
  Adheres to Fair Housing laws; completes Guest Cards for every interaction and accurately enters data in Yardi PMS software.
• Application Assistance:
  Guides customers through application completion and collects required documentation for affordable housing eligibility.
• Marketing & Outreach:
  Participates in off‑site marketing activities and traffic‑generating initiatives to support occupancy goals.
• Additional Duties:
  Supports community events, assists with resident retention efforts, and completes projects assigned by the supervisor.

• High School or equivalent education. Sales and / or other customer service experience preferred. Experiences that translate well include hospitality, restaurant and retail.
• Effective verbal and written communication skills, and the ability to communicate in English both orally and in writing.
• Well‑developed people skills. An ability to work with a variety of personalities and situations in a friendly outgoing and professional manner.
• Basic math skills for calculating rent payments, deposits, application fees, pet fees, interest, etc.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Reasoning ability, and the ability to focus on established goals and sales requirements.
• Ability to work evenings and weekends, including 7 days a week as needed.
• May require a valid driver’s license.

Dominium is a purpose‑driven leader in affordable housing. We operate in approximately 20 states, supported by a team of over 1,300 dedicated employees. For more than 50 years, we have delivered excellence in the development and management of affordable housing communities across the United States. Dominium’s values – EDGE:
Entrepreneurial Innovation, Developing People, Growth Mindset and Execution – guide us in fulfilling our purpose: to provide quality, affordable housing that builds enduring value for our residents, employees, communities and financial partners. We believe housing provides dignity, and our work has a positive, lasting impact on the lives of individuals and families – often for generations. Our properties last for decades, leaving a lasting impact in the communities where they are located.

We offer a competitive salary, an incentive bonus program, training and development programs, career growth and…