Inside Sales Representative

Inside Sales Representative

The Brock Group

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest-quality services and solutions. As partners with our customers, employees, and communities, we are committed to fostering a performance-driven culture led by the best people, the most efficient processes, and the right tools for every job.

Summary

The Inside Sales Representative is responsible for driving proactive lead generation, building and maintaining a qualified pipeline, and supporting regional sales teams with actionable insights. This role leverages Salesforce and Industrial Info Resources (IIR) to identify opportunities, track engagement, and ensure data-driven sales strategies.

Essential Functions

* Drive proactive lead generation efforts through cold calling, targeted outreach, and email campaigns to expand the customer base.

* Utilize Salesforce and Industrial Info Resources (IIR) to identify opportunities, track engagement metrics, and maintain a robust pipeline of qualified leads.

* Provide warm leads and actionable insights to regional sales teams to support customer acquisition and account expansion.

* Deliver data-driven recommendations to Sales Managers to enhance territory coverage and customer engagement strategies.

* Analyze lead conversion data to refine outreach efforts and improve sales effectiveness.

* Coordinate with Marketing to align campaigns with lead generation goals and maximize inbound opportunities.

* Collaborate across Sales, Marketing, and Operations to ensure seamless customer integration throughout pre-award, award, and post-award activities.

* Promote, demonstrate, and instill Brock's Bsafe and Bbest culture in all aspects of the business.

Skills & Abilities

* Strong ability to build relationships and collaborate effectively across multiple functions.

* Customer-focused with a proactive and data-driven approach to sales activities.

* Proven ability to analyze lead conversion data and apply insights to improve outcomes.

* Excellent verbal and written communication skills for effective interaction with internal teams and customers.

* Highly organized with the ability to manage multiple tasks and priorities in a fast-paced environment.

* Proficiency in Microsoft Office, Salesforce, and Industrial Info Resources (IIR).

Education & Experience

* Bachelor's degree or equivalent relevant experience.

* 2+ years of inside sales, business development, or lead generation experience.

* Proven success in building pipelines, generating new customer opportunities, and supporting field sales teams.

* Experience in the industrial industry strongly preferred.

We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law.

We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.