Client Engagement Manager - TLL

Located in Houston, Texas, Teachers of Tomorrow is the leading national alternative certification program (ACP) provider with plans of continued growth in 2026! Through quality instruction and unparalleled support – Teachers of Tomorrow provides the most effective preparation for educators to make a meaningful difference in the lives of their students.

At Teachers of Tomorrow
, we believe in empowering the next generation of educators by providing the highest level of training, mentorship, and support. Our mission is to transform classrooms and communities through innovation, collaboration, and a deep commitment to teacher success. To find out more, visit https://(Use the "Apply for this Job" box below)..org

As the Account Manager for The Learning Liaisons, you’ll play a key role in supporting K–12 schools and districts as they onboard, launch, and grow with our impactful test preparation brand.

The Learning Liaisons Account Manager is responsible for managing and expanding relationships with school districts, campuses, institutes of higher education, and institutional partners. This role ensures successful onboarding, implementation, engagement, and renewal by serving as the primary post-sale point of contact.

In this position, you will take aproactive, consultative approach—providing ongoing support, leading kickoff meetings and webinars, monitoring account health through usage and performance reports, and driving meaningful engagement across the platform. You will partner closely with customers to help them maximize outcomes, demonstrate return on investment, and identify opportunities for growth, upgrades, and expanded services.

The ideal candidate is energized by building strong relationships, solving problems, and helping accounts thrive through strategic support, insight-driven recommendations, and a commitment to long‑term customer success.

• Serve as the trusted advisor to customer administrators and district leaders throughout the full customer lifecycle, ensuring long-term success and satisfaction
• Lead structured kickoff,goal-setting, and implementation meetings for TLL customers, setting clear expectations and measurable outcomes
• Own overall account health by proactively monitoring engagement, platform usage, and progress metrics to identify risks and opportunities early
• Maintain consistent, value-driven communication with customers by sharing usage insights, adoption trends, and strategies to increase participation and impact
• Represent The Learning Liaisons professionally in customer‑facing meetings, webinars, and occasional on-site visits, reinforcing trust and partnership
• Provide strategic guidance that supports retention, renewal readiness, and potential account expansion through deeper engagement

• Manage a portfolio of K–12 district and school and higher education accounts, serving as the primary post-sale point of contact
• Host onboarding and kickoff meetings for TLL customers to ensure successful launch and alignment on goals
• Deliver implementation and training sessions that support administrators, educators, and program leaders in effectively using the platforms.
• Maintain consistent outreach and structured touchpoints (30/60/90-day check-ins, milestone meetings, renewal conversations) to drive engagement and satisfaction
• Manage new partner launch operations and logistics; operationalize partner subscription pages and partnership codes
• Monitor account usage, participation, and completion data; provide regular reporting updates and actionable recommendations to improve adoption
• Support customers with ongoing needs such as user management, course setup, troubleshooting and engagement strategy
• Facilitate…