Sales & Application Engineer - Partial Discharge Monitoring - NA Region; f​/m​/x

United States and 3 more

ESSENTIAL JOB FUNCTIONS

• Promote OMICRON Partial Discharge products, with a focus on PD Monitoring, and develop customer opportunities across North America through customer visits, technical discussions, and industry engagement, in alignment with regional and global business strategies.
• Build and maintain relationships with utilities, OEMs, consultants, industry organizations, sales colleagues, representatives, and global product and application teams.
• Work with the local and worldwide PD team to translate business direction into account plans, market priorities, opportunity strategies, and application activities.
• Engage customers in technical discussions about monitoring needs, asset applications, system requirements, and expected outcomes; help shape suitable solutions and commercial offers.
• Represent OMICRON PD Monitoring in customer and industry settings through presentations, demonstrations, workshops, training, and technical contributions.
• Provide application support and troubleshoot technical issues for customers and sales colleagues, drawing on internal and global expertise as needed.
• Develop market knowledge and communicate customer needs, competitive information, product feedback, and application opportunities to regional and global teams.
• Make recommendations and suggestions for new products, service markets and process improvements.
• Support projects from opportunity development through implementation planning and post-sale follow-up. Coordinate installation with PD Monitoring Business Partners and commissioning or service support with OMICRON engineering services and internal experts.
• Coordinate quotations with Sales Support, maintain accurate CRM information and forecasts, and follow opportunities through the sales process.
• Contribute to technical papers, application notes, presentations, and other knowledge-sharing activities that strengthen OMICRON’s industry presence and regional expertise.
• Build deeper PD Monitoring expertise through coaching, training, and field experience, taking on progressively greater responsibility for customer applications and projects.
• Perform other related duties as assigned by Technical Business Development Manager for Partial Discharges.

• Strong customer-facing communication skills, with the ability to build trusted relationships and engage effectively with technical, commercial, and management audiences.
• Knowledge of electric power systems, high-voltage assets, and testing and maintenance practices that support reliable power systems.
• Familiarity with condition monitoring is an asset.
• Foundational understanding of Partial Discharge theory is a strong asset.
• Strong presentation and facilitation skills, including the ability to deliver product demonstrations, technical presentations, workshops, and customer training.
• Analytical and resourceful approach to application questions and troubleshooting, including sound judgment about when to involve internal or global experts.
• Knowledge and understanding of the organization and business processes employed by electric power companies, government agencies, manufacturers and industrial consumers of bulk power in the North America market.
• Strong written communication skills, including the ability to prepare customer follow-ups, reports, presentations, and technical contributions.
• Proficiency with Microsoft Office, especially Outlook, Excel, and PowerPoint, and with CRM systems; willingness to learn company tools and processes.
• Familiarity with AI tools and their appropriate use in a professional setting.
• Fluent English required. Additional language skills relevant to the North American market are an asset.
• Willingness to travel (up to 50%), primarily within the USA and Canada, typically for trips of up to one week. Occasional international travel may be required, including less frequent extended stays.

• At least 2 years of experience in power systems, especially in the field of Primary/High Voltage testing and field diagnostics. Including, but are not limited to:
  Dissolved Gas Analysis (DGA) and/or Partial Discharge (PD).
• Proven experience in the utility, OEM or consulting services is considered an asset.
• Sales experience in selling testing equipment, testing services, instrumentation or apparatus for the electric power industry are a plus.
• Participation in international, national, regional and local internal meetings, conferences, exhibits or seminars is a strong…