Sales & Application Engineer - Partial Discharge Monitoring - NA Region; f​/m​/x

At OMICRON, you’ll work in an environment shaped by trust and openness. We believe that our teams perform at their best when people feel valued, heard and empowered to contribute their ideas. We actively welcome different perspectives and embrace diversity, because it strengthens how we think, collaborate and innovate.

Since 1984, we have been developing testing, diagnostic, monitoring and cybersecurity solutions that help keep energy systems safe, secure and reliable – today used in more than 170 countries worldwide. What connects our teams globally is a shared sense of responsibility: for our work, our customers and each other.

• Promote OMICRON Partial Discharge products, with a focus on PD Monitoring, and develop customer opportunities across North America through customer visits, technical discussions, and industry engagement, in alignment with regional and global business strategies.
• Build and maintain relationships with utilities, OEMs, consultants, industry organizations, sales colleagues, representatives, and global product and application teams.
• Work with the local and worldwide PD team to translate business direction into account plans, market priorities, opportunity strategies, and application activities.
• Engage customers in technical discussions about monitoring needs, asset applications, system requirements, and expected outcomes; help shape suitable solutions and commercial offers.
• Represent OMICRON PD Monitoring in customer and industry settings through presentations, demonstrations, workshops, training, and technical contributions.
• Provide application support and troubleshoot technical issues for customers and sales colleagues, drawing on internal and global expertise as needed.
• Develop market knowledge and communicate customer needs, competitive information, product feedback, and application opportunities to regional and global teams.
• Make recommendations and suggestions for new products, service markets and process improvements.
• Support projects from opportunity development through implementation planning and post-sale follow-up. Coordinate installation with PD Monitoring Business Partners and commissioning or service support with OMICRON engineering services and internal experts.
• Coordinate quotations with Sales Support, maintain accurate CRM information and forecasts, and follow opportunities through the sales process.
• Contribute to technical papers, application notes, presentations, and other knowledge-sharing activities that strengthen OMICRON’s industry presence and regional expertise.
• Build deeper PD Monitoring expertise through coaching, training, and field experience, taking on progressively greater responsibility for customer applications and projects.
• Perform other related duties as assigned by Technical Business Development Manager for Partial Discharges.

• Strong customer-facing communication skills, with the ability to build trusted relationships and engage effectively with technical, commercial, and management audiences.
• Knowledge of electric power systems, high-voltage assets, and testing and maintenance practices that support reliable power systems.
• Familiarity with condition monitoring is an asset.
• Foundational understanding of Partial Discharge theory is a strong asset.
• Strong presentation and facilitation skills, including the ability to deliver product demonstrations, technical presentations, workshops, and customer training.
• Analytical and resourceful approach to application questions and troubleshooting, including sound judgment about when to involve internal or global experts.
• Knowledge and understanding of the organization and business processes employed by electric power companies, government agencies,…