Business Sales Manager

Position

Description:

The Business Sales Manager (Mid-South Fiber) leads the regional small and medium business (SMB) sales team, driving new customer acquisition, revenue growth, and strong sales execution across the assigned service footprint. This is a hands-on leadership role responsible for hiring, developing, coaching, and managing Account Executives while remaining actively involved in the field through joint customer visits, sales coaching, prospecting support, and assistance with complex or high-value opportunities.

The manager also owns the day-to-day sales operation, including territory planning, pipeline reviews, forecasting, CRM accuracy, performance management, and coordination of customer orders through installation. Success requires strong leadership, disciplined follow-through, and consistent achievement of team sales and revenue goals.

Duties and Responsibilities:

Sales Team Leadership & Field Coaching Lead, coach, and hold accountable a team of SMB Account Executives against individual and regional sales, revenue, and activity targets.

Recruit, onboard, train, and develop sales talent; conduct regular one-on-ones, performance reviews, and improvement coaching.

Spend meaningful time in the field on ride-alongs, joint prospecting, customer meetings, deal reviews, and hands-on coaching.

Assist representatives with discovery, proposals, negotiations, objections, and closing strategic or complex opportunities.

Set clear expectations, reinforce consultative selling standards, and create a positive, results-oriented team culture.

Business Development & Sales Execution Build and execute regional SMB growth plans focused on new business acquisition, market penetration, and profitable revenue growth.

Develop territory assignments, prospecting priorities, account coverage, and local outreach plans for the sales team.

Personally support priority opportunities and, when needed, prospect, present, and close business to help achieve regional objectives.

Build relationships with local businesses, referral partners, chambers of commerce, and community stakeholders.

Maintain knowledge of fiber internet, business voice and other applicable services, competitive offers, and local market needs.

Sales Operations, Reporting & Performance Management Own the regional sales cadence, including team meetings, pipeline reviews, forecasts, activity reporting, and performance scorecards.

Monitor lead flow, prospecting activity, opportunity stages, conversion, sales results, installations, and quota attainment.

Ensure accurate, timely CRM records, proposals, order submissions, customer documentation, and sales reporting.

Identify performance gaps, remove obstacles, and implement coaching or corrective action as appropriate.

Partner with Sales Operations on reporting, process improvements, training, compensation administration, and territory effectiveness.

Customer Experience & Cross-Functional Collaboration Coordinate with Engineering, Construction, Operations, Provisioning, Customer Service, and other teams to move opportunities from contract to installation and activation.

Set clear customer expectations around serviceability, pricing, contract terms, installation timelines, and handoffs.

Escalate and help resolve order, installation, and customer issues that could delay activation or affect retention.

Support account expansion, renewals, referrals, and a smooth transition to post-sale account management.

Other Duties:

Represent Lyte Fiber professionally and perform other related duties or special projects as assigned

Compensation

Base salary: $80,000–$100,000 annually, depending on qualifications and experience.

Target annual commission: $48,000; on-target earnings (OTE): $128,000–$148,000, subject to the applicable commission plan.

About Lyte Fiber Established in 2023 and headquartered in Houston, TX, Lyte Fiber, LLC (“Lyte”) is dedicated to bringing the fastest, most reliable home and business fiber optic internet to Texas and beyond. Formed in partnership with SDC Capital Partners, a leading digital infrastructure investment firm, Lyte was started by internet industry veterans who are passionate about providing a best-in-class customer experience, building a company where great employees want to work and connecting Texas communities.

As part of our commitment to each community we serve, Lyte pledges a 1% giveback to local charities and causes annually.

Lyte Fiber, LLC is an equal opportunity employer. All qualified applicants will receive…