Engineering Sales Support

Cougar USA provides innovative water control solutions for commercial buildings, specializing in pressure control, water quality, and water monitoring systems. With a focus on reliability and efficiency, we help engineers, contractors, and building owners optimize water system performance, ensuring safe, sustainable, and cost-effective solutions.

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Job Summary: Cougar USA is a leading supplier of water control systems for commercial building applications, specializing in Pre-Engineered and Custom-Designed solutions for water pressure, level, temperature, flow, and quality.

Cougar USA is seeking an ambitious and results-driven Engineering Sales Support Specialist to develop engineering firm clientele and drive the basis-of-design (BOD) on project-related activities. This position is critical in developing the Cougar brand and setting the standard for high-performance buildings.

• Product Selection:
  Choose suitable products for engineering customers based on requests.
• Drive BOD:
  Increase BOD capture per project to establish Cougar products as the standard.
• New Product Development:
  Support the creation of new solutions to drive BOD.
• Technical Expertise:
  Serve as a technical SME for sales teams on Cougar products.
• Tool Management:
  Maintain up-to-date engineering tools and resources.
• Customer Commitment:
  Deliver exceptional customer service and uphold the Cougar Promise.

• Degree in Supply Chain or Industrial Distribution, or experience in engineering sales support, technical sales, or a similar role within the engineering, construction, and building materials industry.
• Some knowledge of engineering software, sizing and selection tools, or equivalent technical programs.
• Strong technical aptitude with the ability to learn and use engineering software tools effectively.
• Proficiency using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software.
• Excellent verbal and written communication skills with the ability to present technical information clearly and persuasively to diverse audiences.
• Ability to provide high-level customer service and manage client relationships.
• Strong problem‑solving skills with a strategic mindset to identify opportunities for market growth.

• Intellectual Curiosity and Ability to Learn:
  Keen interest in learning and developing within the role.
• Technical Aptitude:
  Strong technical understanding and the ability to grasp complex engineering concepts.
• Engineering Software
  
  Experience:
  
  Proficiency in sizing and selection tools and engineering software.
• Customer Service Orientation:
  High level of customer service skills and commitment to follow‑up.
• Strategic Mindset:
  Ability to think strategically around potential solution offerings in core markets.
• Time Management:
  Excellent organizational and time management skills to handle multiple tasks effectively.

• Passionate About Our Brand
• Committed to Our Partners
• Reliable, Responsible, Resourceful
• Cougar Family-Oriented
• Cougar Promise:
  Commitment
• Communication
• Cutting-Edge Technology

• 401(k)
• Competitive salary
• Comprehensive benefits package
• Training & development

At Cougar USA, we hire people who are passionate about doing a good job for their customers. We are committed to our partners in business and go above and beyond the call of duty for them. We are reliable, responsible, and resourceful in creating solutions for our customers’ problems. We are a tight‑knit company that will make you feel like family and challenge you to grow personally and professionally.

If this is who you are also, we can’t wait to meet you!

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