Sales Manager, North America

CALECIM® Professional is the skincare and haircare brand of Cell Research Corporation, a Singapore biotech company. Our products are built on our ownstem cell technology and we sell omnichannel: through aesthetic clinics and medispas, professional salons, our own direct-to-consumer site, and a distributor network across North America and international markets.

In North America we work through ten distributors across the United States and Canada, alongside direct relationships with hair salons clinics and Medispas.

We are a small commercial team with a large footprint. Decisions are made quickly and the person in this role will have direct access to the people making them.

CALECIM® Professional is the skincare and haircare brand of Cell Research Corporation, a Singapore biotech company. Our products are built on our ownstem cell technology and we sell omnichannel: through aesthetic clinics and medispas, professional salons, our own direct-to-consumer site, and a distributor network across North America and international markets.

In North America we work through ten distributors across the United States and Canada, alongside direct relationships with hair salons clinics and Medispas.

We are a small commercial team with a large footprint. Decisions are made quickly and the person in this role will have direct access to the people making them.

This is a field role with two halves.

The first is direct selling. You will open and grow accounts with key medispas and chain aesthetic clinics in your territory, owning the relationship from first pitch through to repeat ordering.

The second is distributor channel development. Our distributors employ several hundred sales consultants between them. Your job is to make those consultants effective on our brand: riding with them in the field, training them, joining their pitches into larger accounts, running incentive and recognition programmes, and bringing back what you learn so we can turn it into something the whole network can use.

You will not carry a revenue number for distributor performance. You will be measured on the activity that drives it.

• Spend a set number of days each month in the field with distributor sales consultants, opening accounts and supporting pitches
• Run launch events, in-salon consumer events and cluster education classes with distributor partners
• Communicate and execute sales incentive programmes to the distributor rep base, and report back on what moved behaviour and what did not
• Design and run recognition programmes for top-performing distributor reps
• Hold a formal monthly account review with each distributor principal
• Represent the professional channel in an omnichannel business: handle account questions on pricing and positioning against our consumer channel, and feed back what you hear from the field
• Report structured field intelligence: product feedback, competitive activity, barriers to opening accounts, and what the best accounts are doing differently
• Work with our education team so training in the field is consistent with the brand

• Field sales experience in professional beauty, aesthetics or medical aesthetics, selling into medispas, clinics or salons
• Experience working through a distributor or wholesale network, not only direct
• Experience selling a brand that also has a direct-to-consumer presence, and comfort handling the conversations that come with it
• A track record of opening new accounts, with numbers you can talk to
• Comfortable training and motivating people you do not manage
• Willing to travel extensively within the territory
• Organised enough to log activity properly. A large part of this role is turning field experience into information the business can act on

• An existing network among medispa and aesthetic clinic operators in North America
• Experience running sales incentive or recognition programmes
• Background in science-led or clinically supported product lines

• Remote, based in territory, with regular field travel
• Reports to the Chief Commercial Officer
• Competitive base salary, commission on new and repeat…