Account Manager, Client Development

For our client, we are seeking an Account Manager, Client Development & Renewals (Texas) to join the team of a leader in the Information Technology space.

This role is focused on owning a portfolio of customer accounts across renewals and expansion in a fast-paced technology environment. You will partner closely with internal teams to protect revenue, identify growth opportunities, and maintain strong customer relationships throughout the account lifecycle. The position requires a proactive, consultative approach to forecasting, negotiation, and early risk detection to support retention and net revenue growth.

Location:

Remote

Compensation: $123,250 – $135,000 annually

• Own a portfolio of accounts with a focus on renewal retention and expansion bookings
• Identify whitespace opportunities and lead consultative expansion conversations based on customer outcomes
• Manage renewals from quoting to negotiation, ensuring timely closures and predictable forecasts
• Detect churn risks early by monitoring account health and usage signals, and initiate save motions as needed
• Maintain an accurate forecast for renewal and expansion pipelines, keeping CRM tools up to date
• Collaborate with customer success and sales partners to ensure seamless account coverage and identify expansion opportunities
• Provide customer feedback to product teams to inform improvements and new opportunities

• 3-5 years in renewals, account management, or a customer-facing sales role, preferably in SaaS or cybersecurity
• Proven track record of exceeding quotas and achieving net revenue retention above 100%
• Experience in consultative upsell and cross-sell motions, including identifying whitespace opportunities
• Comfortable managing multi-stakeholder negotiations with senior buyers
• Strong risk awareness to identify churn signals early and act proactively
• Proficient in Salesforce and CPQ tools with strong forecasting discipline
• Excellent communication and organizational skills, with a proactive approach to customer engagement

• Restricted Stock Units (RSUs) and Employee Stock Purchase Plan (ESPP)
• Flexible time off, paid holidays, and sick leave
• Gender-neutral parental leave and grandparent leave
• Comprehensive medical, dental, and vision coverage
• 401(k) retirement plan with company match and life/disability insurance
• Wellness programs including gym reimbursement and wellness coaching
• Home office allowance and mobile phone reimbursement

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.