Services Sales Specialist

Services Sales Specialist

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world.

Our culture thrives onfinding new and better ways to accelerate what’s next.

We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs.

We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you.

Open up opportunities with HPE.

Services Sales Specialists are services, software or solution specialists that are responsible for leading pursuits in their assigned focus areas. Collaborates with and supports Account Managers and provides specialist expertise in services within the sales team. Drives proactive campaigns to build the pipeline, uses specialized knowledge and skills to prospect, qualify, negotiate and close opportunities. May have named accounts allocated, cover a designated geography, or may be allocated to one high-potential, competitive attack account.

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

The Services Sales Specialist is a quota-carrying seller responsible for selling services, software or custom solutions to end-user customers (and/or partners) in an assigned geographic territory or industry focusing on new business or up-selling within an account. The position requires a solid understanding of the services portfolio and value proposition. Knowledge of marketing campaigns to align initiatives with account planning activities is also required.

The Services Specialist develops consultative customer proposals, tailoring strategy and solutions to meet the needs of the customer. They understand the customer’s business challenges /objectives to provide value added services and solutions.

• In support of the product Account Teams, actively prospects within accounts to discover or cultivate solutions sales opportunities within area of technical specialty (in close cooperation with the account manager).
• Establish a professional and trusted partnership with the Account Team members.
• Manage the support contract renewal process from end to end.
• Ensure attachment of support services on all product sales.
• Upsell Professional and Advanced Services by expanding solutions to generate additional product or service attachments and up sell revenue.
• Sell educational services across all of account base.
• Manage sales forecast and pipeline.
• Certain roles may also sell through the channel.
• Establish a professional, working, and consultative, relationship with the client, by developing a core understanding of the unique business needs of the client within their industry.
• Contribute to building the pipeline by generating leads and referrals and new customer opportunities within specialty area.
• May focus on growing contractual renewals for small-to-mid size accounts with limited complexity, to higher-total contract-value renewals.
• Interface with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.
• Build sales…