Strategic Account Manager, Services; CRO & CDMO

Sapio Sciences is on a mission to accelerate scientific drug discovery and high-throughput clinical and diagnostics for our clients and partners. The Sapio team consists of expert and highly collaborative scientists, software developers, and professionals passionate about providing a best-in-class lab informatics platform and industry-specific solutions.

Sapio is one of the few software providers to offer a truly unified and highly configurable lab informatics platform and a broad suite of purpose-built solutions. The Sapio platform makes it easy for scientists, laboratory, and bio/informatics professionals to streamline and manage their end-to-end laboratory operations, from instrument data integration to workflow and experiment setup to sample and materials management, data management, and scientific data analysis and reporting.

At Sapio, we’re not just building lab informatics solutions. We’re creating tools made for the scientist and motivated to make the world a better place.

We understand that lab informatics is about more than managing data or connecting workflows. It’s about making life easier for the scientist and making scientific progress faster for everyone. Our platform delivers the levels of configurability, usability and insight that scientists have only ever dreamed of.

We’re a team of scientists, developers and innovators who question convention and stay focused on what matters most - advancing drug discovery science. We challenge the status quo and respond to the needs at the heart of science with powerful solutions that are simple to use, effortless to evolve and downright easy to love.

As part of the Sapio team, you’ll work in a collaborative and forward-thinking environment where your ideas are valued, your growth matters and your work makes a difference.

We’re proud to partner with leading labs around the world, from ambitious start-ups to global organisations, who trust Sapio to support discovery, development and diagnostics with industry-first science-aware solutions.

Contract research and manufacturing organizations run on data, and many still rely on tools that slow them down. As a Strategic Account Manager at Sapio, you’ll help CROs and CDMOs, along with pharma and biotech companies, change that.

You’ll lead long‑term partnerships with these organizations. That means learning how each one operates, finding its biggest business problems, and showing how Sapio’s lab informatics platform solves them. You’ll own the full cycle, from first outreach through closing deals and growing accounts. You’ll work closely with Marketing, Solutions Consulting and Customer Success along the way.

• Win new business and grow existing accounts by selling Sapio software and professional services to your assigned prospects and customers
• Meet and exceed your sales targets, and forecast your pipeline accurately
• Sell consultatively: get to know each customer’s goals, then recommend the right mix of Sapio products, configurations and services
• Build account and opportunity plans that bring Sapio’s teams together, from outbound campaigns through to closing
• Run discovery meetings and deliver compelling presentations and demos
• Represent your customers inside Sapio, making sure their needs shape our solutions
• Lead timely, high-quality proposals and quotes
• Partner with Customer Success to turn new customers into lasting relationships
• Help shape how Sapio positions itself in the contract services market, drawing on what you learn from customers
• Support lead generation through campaigns, events, territory planning and direct outreach
• Keep our CRM up to date with your activity, pipeline and account status

• 5+ years of enterprise…