Armed Security Officer - Northwest

Armed Security Officer Houston, TX (North Cypress Area)

Protect. Mentor. Lead.

Serve with Purpose.

Houston, Texas

This position supports a healthcare and community-safety environment at a major medical campus in the Houston area. Officers assigned to this program provide a highly visible, professional security presence for medical facilities, surrounding businesses, employees, patients, visitors, and community stakeholders.

The role requires mature judgment, strong communication, de-escalation skills, and the ability to professionally address trespassing, loitering, panhandling, disturbances, suspicious activity, and other safety concerns. The goal is not confrontation. The goal is to create a safer environment created through presence, professionalism, documentation, communication, and sound decision-making.

• Provide a highly visible, professional security presence protecting employees, patients, visitors, customers, contractors, and client property.
• Patrol assigned areas - indoors and outdoors - to deter criminal activity and identify safety or security concerns before they escalated.
• Professionally address trespassing, loitering, panhandling, disturbances, and suspicious activity through presence, communication, and sound judgment.
• Build trusted relationships with client leadership, employees, visitors, tenants, and local law enforcement.
• Monitor access control, surveillance, visitor management, and alarm systems.
• Identify, investigate, respond to, and document suspicious activity, emergencies, and security incidents.
• Support medical emergencies, disturbances, fire alarms, and other critical incidents in accordance with client protocol.
• Coordinate with local law enforcement, fire, and emergency responders when appropriate.
• Enforce client policies and security procedures, and act within applicable law, using professionalism and restraint.
• Provide exceptional customer service while maintaining a safe, secure environment.
• Prepare accurate, timely incident reports and daily activity logs.
• Adhere to Tier One's use-of-force, de-escalation, and professional conduct standards at all times.
• Represent Tier One with professionalism, integrity, and excellence every day.

• Minimum 21 years of age.
• High school diploma or GED (college coursework or degree preferred).
• Active Texas Level III Commissioned Security Officer License preferred; strong candidates without a current license may be considered for Tier One's training pipeline (see Training & Licensing below).
• Ability to legally possess and carry a firearm while performing assigned duties.
• Ability to pass all background investigations, drug screening, and licensing requirements.
• Current CPR, AED, and basic first-aid certification, or the ability to obtain it upon hire.
• Ability to stand, walk, and patrol for extended periods, including outdoor patrol in Houston weather.
• Ability to professionally interact with patients, visitors, business owners, employees, law enforcement, individuals in crisis, and the general public.
• Ability to write clear, factual, and timely incident reports and daily activity logs.
• Demonstrated emotional control, de-escalation ability, and sound judgment in public-facing situations.
• Must complete Tier One's firearms qualification, duty-weapon inspection, post-offer physical/job-function screening, and field-readiness evaluation.
• Ability to meet Tier One's physical and professional performance standards.

The best people in this role are calm under pressure, emotionally mature, and dependable. Retired and former law enforcement officers, military veterans, experienced security professionals, and first responders all do well here.

This is not a role for someone seeking confrontation. The…