Field Service

We are seeking an experienced Field Service Engineer to provide technical support, troubleshooting, repair, and after-sales service for installed marine equipment. This is a hands-on, customer-facing position requiring strong electrical, controls, and mechanical troubleshooting capabilities.

The successful candidate will be comfortable working independently in the field, supporting customers remotely, and traveling frequently—sometimes on short notice.

• Perform field service, troubleshooting, repair, and technical support for installed equipment.
• Diagnose electrical, PLC/control system, mechanical, and piping-related issues.
• Provide remote troubleshooting and technical assistance to customers.
• Support chemical resupply requirements associated with installed systems.
• Read and interpret P&IDs, general arrangement drawings, and electrical drawings.
• Maintain strong health, safety, service documentation, and reporting practices.
• Work effectively with customers and internal technical/service teams.
• The position specifically requires experience with LV electrical installations, PLC/control systems, piping systems, and technical drawings.

• 2+ years of related experience, preferably in field service or technical support.
• Marine industry experience preferred.
• College degree or equivalent relevant technical experience.
• USN/USCG experience as Engineman / Machinery Technician / Electricians Mate in lieu of college degree
• Strong knowledge of low-voltage electrical systems, PLC logic/control systems, and troubleshooting.
• Mechanical and piping-system experience.
• Ability to interpret P&IDs, electrical drawings, and general arrangement drawings.
• Chemical-handling experience is an advantage.
• Strong written and verbal English communication skills.
• Microsoft Office proficiency; ERP/database experience preferred.
• Strong analytical, organizational, documentation, and problem-solving skills.
• Ability to work independently and effectively under pressure.
• Willingness and flexibility to travel frequently, including on short notice.
• This role is particularly well suited to a hands-on marine service engineer or technician with a combination of electrical/controls and mechanical troubleshooting experience who enjoys working directly with customers and equipment in the field.