Low-Voltage Field Engineering Technician

ROLE:
Low-Voltage Field Engineering Technician

REPORTS TO:

Engineering Product Manager

LOCATION:

Corporate Office in Houston, Texas (Onsite)

** This position includes 30% traveling, including overnight**

We are seeking a skilled and motivated Low-Voltage Field Engineering Technician to join our team. Reporting to the Engineering Product Manager, this hands-on role combines field installation, commissioning, troubleshooting, service, and remote support with opportunities to contribute to system design and continuous improvement.

The successful candidate will install, test, monitor, and service surveillance cameras, access control equipment, IoT devices, monitoring equipment, and related low-voltage electrical and control systems across Venterra communities. Strong practical knowledge of low-voltage wiring, electrical testing, and field troubleshooting is central to the role. Networking experience is an asset, but it is not required or essential.

• Low-Voltage Installation & Service:
  Install, test, commission, troubleshoot, maintain, and service low-voltage electrical and technology systems, including surveillance cameras, access control equipment, IoT devices, monitoring equipment, and control devices.
• Electrical Troubleshooting:
  Use multimeters and other electrical measurement tools to diagnose wiring, power-supply, equipment, termination, relay, sensor, and related low-voltage issues.
• Site Audits & System Design:
  Conduct security and technology assessments at communities in Houston, San Antonio, Dallas-Fort Worth, and Oklahoma City; document conditions and support layouts for new installations and retrofits.
• Field Support:
  Provide remote and onsite technical support to maintenance teams and explain equipment operation, troubleshooting steps, and technical information in a clear, practical manner.
• Research & Development:
  Install, test, and evaluate prototypes and emerging technologies; document field observations and recommend hardware, installation, reliability, and process improvements.
• Company Growth:
  Participate in due diligence reviews for potential acquisitions and support the technology onboarding of newly acquired communities, including documentation of existing systems and potential upgrade needs.
• Professional Development:
  Participate in relevant training and optional certification opportunities, which may include CPTED, CCNA, EPA 608, manufacturer-specific programs, and other learning that supports continued growth.

Must possess a valid driver’s license with reliable access to transportation and must be located in, or willing to relocate to the Houston, Texas area.

• Approximately three to five years of hands-on field experience in low-voltage electrical systems, security or surveillance systems, access control, controls or instrumentation, building automation, commercial electrical installation, or technology field service.
• Practical experience installing, commissioning, maintaining, or troubleshooting low-voltage equipment and systems, with strong proficiency using a multimeter and other electrical diagnostic tools.
• Working knowledge of low-voltage wiring, terminations, power supplies, relays, sensors, and related equipment, with the ability to interpret wiring diagrams, equipment manuals, and basic system schematics.
• Ability to troubleshoot methodically, work independently in the field, collaborate with internal and external partners, and explain technical information to both technical and non-technical audiences.
• Comfort working on ladders and accessing elevated equipment; valid driver’s license, reliable access to transportation, and residence in or willingness to relocate to the Houston, Texas area.
• Experience with access control,…