Field Service Technician

The Field Service Technician is responsible for supporting field service teams in performing electrical testing and maintenance activities. This role provides hands-on experience in learning industry standards, safety protocols, and the operation of test equipment, while working under close supervision and guidance from experienced technicians.

• Electrical System Testing / Troubleshooting: Set up, operate, and break down electrical testing equipment for field service projects. Conduct electrical tests such asinsulation resistance, continuity checks, breaker and transformer testing, and protective relay testing.
• Guidance/ Troubleshooting:Troubleshoot electrical systems and recommend corrective actions. Accurately collect, record, and interpret test data; prepare and submit detailed test reports.
• Service Calls and Work Orders:Respond to service calls from clients or customers to address electrical issues, resolve problems, and restore functionality. Follow work orders orservice requests, prioritize tasks, and manage time efficiently to meet deadlines and customer expectations.
• Compliance: Ensure all activities comply withNETA, OSHA, and company safety protocols.
• Tools Management: Maintain tools, instruments, and equipment in proper working condition.
• Quality Control: Ensure quality control for all testing activities, reports, and deliverables. Serve asan escalation point for operational, safety, and technical concerns, resolving issues promptly.
• Customer Service: Interact with customers. Act as the primary liaison between field teams, operationsmanagers, and clients to maintain clear communication and expectations. Collaborate with operations managers, clients, and team members to ensure projectefficiency and quality.
• Continued Learning and Professional Development: Stay updated with advancements in electricaltechnology, industry trends, and regulations. Participate in training programs,seminars, or workshops to expand knowledge and skills.
• Allother duties as assigned by leadership

• Position requires extended hours, which willvary depending on job and site requirements. Each job requires specific hoursof operation.
• May need to work weekends if business needs require
• Regular attendance is a necessary and essential function

• Must be able to bend, stoop, squat, crawl,climb, kneel, balance, push, pull and reach overhead
• Constantly moving on your feet for 8+ hours perday
• Climb ladders (all types)
• Completing overhead work for full day assignments
• Must be able to make transition from employee parking area into construction work areas and to gain access to all levels ofthe building, even if the only means of access is by O.S.H.A. approved site construction ladder or stairs still under construction but acceptable for use
• Possess good vision (normal or corrected)
• Positively identify colors of wires.

• NETA Certification preferred but not required
• NFPA 70E preferred but not required
• NFPA 70E Preferred but not required
• Previous experience in electrical testing,maintenance, or related field preferred.
• Working knowledge of electrical systems,equipment, and testing procedures.
• Strong understanding of safety practices and industry regulations.
• Ability to read and interpret technical drawings, schematics, and specifications.
• Strong problem-solving, communication, and organizational skills.
• Willingness to travel to job sites as needed.

• Comprehends reading and drawing prints and schematics of same.
• Practices and comprehends safe work procedures as outlined in Company Safety Policy Handbook, Haz-Com Policy, and Lockout/Tagout Policy.
• Read and interpret maps, instructional manuals,specifications, work site…