Family Services Provider

Primary Purpose:

To recruit and enroll students into the Head Start program, to provide parent-driven, family centered case management services and to promote parent, family, and community engagement in the Head Start program.

Qualifications:

Education/Certification:

• Bachelor’s degree from an accredited university in social work, human services, family services, counseling or related field; or
• Bachelor’s degree from an accredited university in an unrelated field with a credential/certificate in social work, human services, family services, counseling or related field; or
• Bachelor’s degree from an accredited university in an unrelated field with case management work experience and obtain a credential/certificate in social work, human services, family services, counseling or related field within 18-months of hire date

Special Knowledge/Skills:

• Strong written and verbal communication skills
• Ability to interact with diverse populations
• Strong critical thinking and decision-making skills
• Ability to identify and solve problems
• Ability to effectively coordinate services for preschool children and their families
• Effective case management and interpersonal skills with staff, families and community partners
• Proficiency with a variety of software, including Microsoft Word, Excel, Power Point, Publisher and Access
• Bilingual (English/Spanish) speaking skills preferred

Experience:

• Two years of experience in social work, human services, family services, counseling or related area, including direct experience managing a caseload

Major Responsibilities and Duties:

• Model HCDE and Head Start’s mission, vision, and values.
• Assist the Campus Manager and Assistant Campus Manager with implementation of daily operations.
• Work with interdisciplinary teams to ensure the integration and consistent delivery of Head Start services.
• Identify and recruit eligible students, including students with special needs, for participation in the Head Start program; plan and participate in ongoing recruitment events offsite that may take place outside of the typical working days and hours.
• Complete applications and enroll students on an ongoing basis.
• Develop positive, goal-oriented relationships that support parent, family, and community engagement; cultivate existing relationships with community partners and create new ones.
• Actively support family engagement in the program, including family education and literacy events, Parent Committee, and Policy Council.
• Assess families’ strengths and needs to develop individualized partnership plans that support skill building and goal achievement; connect families with appropriate community resources.
• Provide timely case management and follow-up services, including home visits with families as needed to address attendance and the well-being of a student and family.
• Maintain current and accurate documentation and complete regular data entry.
• Maintain confidentiality of information.
• Perform other duties as assigned.