Immigration Representative

YMCA International Services is a unique branch of the Y of Greater Houston and seeks to meet the needs of Houston's significant refugee and immigrant communities. We provide comprehensive programs that focus on building human assets and fostering self-sufficiency.

• Provides assistance during comprehensive legal screenings under attorney supervision.
• Coordinate client services and assist in obtaining supporting documentation and completing immigration legal applications, under attorney supervision.
• Maintain regular contact with clients, including providing updates on case status and following up on case outcomes.
• Organize and maintain client files.
• Collect and analyze data related to clients and services.
• Enter case data into internal database, manage client electronic files, and complete accurate data reporting.
• Provide interpretation and translation support in client matters.
• Participate in regular peer and supervisor review meetings and trainings.
• Contribute to grant proposals, reports, and periodic communications materials.
• Participate in outreach activities and information sessions for program participants and social services agencies. Outreach may require occasional evening and weekend events.
• Meet agency deadlines related to supporting systems and employee compliance requirements. Examples include but are not limited to UKG Workforce Ready for review and approval of time sheets, annual trainings.
• Follow mandated abuse and incident reporting requirements.
• Perform all other duties as needed and/or as directed by supervisor.

Efficient and effective coordination will result in all eligible clients receiving legal services, comprehensive intake and resource referrals, pro se assistance, and/or pro se support.

• Provide pro se support to program clients.
• Timely filing of monthly and quarterly funder data reports.

• Bachelor's Degree or equivalent experience. Candidates working toward completion of their Bachelor's will also be considered.
• Fluency in English and Spanish. Other languages will also be considered.
• Knowledge of Microsoft Office, including proficiency in Excel.
• Previous experience in immigration law, case management, or social services is preferred.
• Ability to work in a fast‑paced environment and manage time and resources.
• Excellent organizational and communication skills.
• Team player, highly self‑motivated, responsive, and a good trouble‑shooter.
• Commitment to serving immigrants and sensitivity to the needs of low‑income, culturally diverse clients.
• Texas Driver's License; clean driving record; own vehicle with applicable auto insurance.
• Must be able to pass national and statewide background checks.

• Highly competitive compensation
• Generous and flexible PTO
• Health, dental, and vision insurance
• Long term disability, basic life insurance, and other voluntary benefits
• 403 (B) retirement plan
• Free YMCA membership

The YMCA of Greater Houston provides Equal Employment Opportunities for employment to all employees and applicants, including disability and protected veteran status.