Resource Navigator - Information & Referral; Helpline
Listed on 2026-10-07
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Social Work
Community Support Services, Family Advocacy & Support Services, Human Services/ Social Work, Community Health
United Way Houston seeks an Information & Referral Specialist to support the 211 HELPLINE. You will assess caller needs, provide information, and arrange referrals to health and human service programs. Documentation and follow-up are essential to ensure accurate service delivery.
The role requires an Associate degree or higher in a related field (or equivalent experience) and strong communication skills, with preferred experience in social services within the Greater Houston area.
This posting is for the Resource Navigator - Information & Referral (Helpline) role at United Way Houston, based in Houston, TX, United States.
The position is based in Houston, TX, United States.
This opportunity is part of our work in Management & Operations, Other.
The advertised compensation is 22.000 - 32.000.
We aim to respond to suitable candidates as soon as possible.
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