Regulatory Investigator

Applications accepted from: ALL PERSONS INTERESTED

Department/Division:
Park Houston Division

Reporting

Location:

2500 Fannin

Workdays &

Hours:

Various Shifts/Hours

• Subject to change

The Park Houston division of the Administration & Regulatory Affairs Department (ARA) is seeking an energetic, flexible, team-oriented person with a passion for customer service to work as a Regulatory Investigator. Successful candidates will communicate effectively, provide exceptional customer service, enjoy working as a team and be at ease multitasking in a fast-paced public service setting. The candidate should have strong interpersonal skills.

Position requires driving on city business.

• Enforce City Parking Ordinances by issuing citations for parking violations, enforcing policies and procedures.
• Issuing citations for parking violations observed within assigned area.
• Reporting vehicles in tow-away zones.
• Checking parked vehicles using hand-held computer devices for unresolved parking violations.
• Booting eligible vehicles.
• Reporting damaged or malfunctioning meters; reporting missing traffic and parking signs; assisting citizens with directions and other needed information or assistance.
• Monitoring, investigating and reporting Valet Zones.
• Enforcement of ordinances preventing businesses from operating in the public right of way.
• Towing of abandoned vehicles.
• Enforcement of various Community Parking and Residential parking areas; enforcement of bicycle lane parking restrictions.
• Conducting occupancy studies to collect data to manage curb side rates, time limits or other parking tools.
• Utilization of vehicles with license plate recognition systems to enforce ordinances and collect occupancy data.
• Use of the 311 system to review, respond, and close parking service requests filed by the general public.
• other duties as required.

Job consists of long periods of walking with routine exposure to significant levels of heat, cold, moisture and air pollution such as those encountered in general outdoor conditions. The position routinely requires lifting of moderately heavy items, such as vehicle immobilizers or records boxes (up to 40 pounds) and/or very long periods of walking on rough surfaces on a routine basis.

Includes driving city-owned vehicles as needed and riding bicycles in downtown traffic.

Basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED.

Six months of work experience are required.

A valid Texas Driver’s License and complies with the City of Houston's policy on driving (AP 2-2).

• Strong verbal and written communication skills. Experience in a regulatory or law enforcement environment.
• Must be available to work occasional weekends and evenings.

Department may administer skills assessment test.

YES. If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test.

Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification.

Pay Grade 11

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information.

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy.