Resource Navigator

If you’re looking to be a part of a collaborative environment where your skills can make an impact, explore our current opportunities in creating a better future for public health.

Harris County Public Health (HCPH) includes a network of more than 1,100 public health professionals working together to improve health outcomes for the third most populous county in the United States. HCPH provides a multitude of services such as medical and dental services, community programming, and health education for the approximately 2.3 million people in unincorporated Harris County. Through its core values of innovation, engagement, and health equity, HCPH strives to bring meaningful solutions to public health issues while keeping Harris County healthy and vibrant.

HCPH embraces a foundation of progressive work anchored by the department's cornerstone values guiding our work to improve community's health and well-being.

• Transparency
  - We share information openly and honestly so that staff, partners, and the community understand our actions and the reasons behind them.
• Integrity
  - Our actions reflect strong ethical principles, ensuring we remain trustworthy, accountable, and consistent with our mission.
• Respect
  - We foster a supportive environment by valuing diverse perspectives, listening intentionally, and treating people with dignity in every interaction.
• Impact -We focus our efforts on activities that improve health, reduce disparities, and create meaningful, measurable outcomes for the communities we serve.
• Collaboration
  - We actively partner across teams, disciplines, organizations, and communities to align our efforts toward common goals.

• Under the direct supervision of the Food and Benefits Assistant Manager, the Resource Navigator is responsible for supporting Harris County Public Health’s resource navigation and outreach activities to connect residents to federal/state/local benefit programs and internal and external programs/services. The position will primarily work out in the field and at various events and locations within Harris County.

• Provides application assistance and follow-up (as appropriate) to Harris County residents for federal, state, and local benefit programs.
• Facilitates connections to Harris County Public Health services and other community resources/services to address identified needs/concerns related to the social determinants of health, when applicable.
• Conducts community outreach and facilitates community engagement initiatives aimed at enhancing awareness of resource navigation services, including canvassing local businesses/organizations and attending community events.
• Schedules appointments for community members at various HCPH Clinics to facilitate access to healthcare and preventative services.
• Builds and maintains relationships with stakeholders and organizations to create and sustain innovative partnerships to reach target populations for the resource navigation and outreach programs.
• Accurately documents all client interactions, services provided, and follow-up actions in the designated record/system. Ensures that information is documented timely and in accordance with organizational policies and confidentiality guidelines.

Harris County is an Equal Opportunity Employer

https://hrrm.harriscountytx.gov/Pages/Equal Employment Opportunity Plan .aspx

If you need special services or accommodations, please call  or email

This position is subject to a criminal history check. Only relevant convictions will be considered and, even when considered, may not automatically disqualify the candidate.

• High school diploma or equivalent.

• At least one (1) year of experience in community outreach, customer service, or social services.
• At least one (1) year of experience working with diverse populations, including low-income, undeserved, and culturally diverse communities.

• Valid Texas Driver's License upon hire.

• Community Health Worker certification.

• Intermediate proficiency in the use of laptop, tablet, and cellphone along with Microsoft Office Suite.
• Ability to establish and maintain effective working relationships and foster teamwork in a diverse environment.
• Strong communication and interpersonal skills, with the ability to engage community members and collaborate with community partners.
• Ability to maintain confidentiality when dealing with…