Development Engineer | Technical Lead – Microsoft Dynamics 365 Field Servi

Staff Development Engineer | Technical Lead – Microsoft Dynamics 365 Field Servi Job#: 3056648

Job Description:

Staff Software Engineer / Technical Lead

Location:

Houston, Texas (Hybrid)
Alternate

Location:

Westlake, Ohio, Louisville, Kentucky, Chicago, Illinois

Role Overview We are seeking a highly technical Staff Software Engineer / Technical Lead to drive the evolution of a critical field service and work order management platform. This individual will serve as the most senior technical resource on the team, providing architectural direction and hands-on guidance as the organization transitions its truck service operations from a legacy application environment to Microsoft Dynamics 365 Field Service.

This leadership role involves guiding a team of five to six engineers, coordinating with global offshore development resources, and collaborating closely with external implementation partners to ensure long-term platform scalability, integration, and performance.

Key Responsibilities Serve as the primary technical lead and subject matter expert for the Field Service technology ecosystem.

Provide architectural direction and technical oversight for the implementation and support of Microsoft Dynamics 365 Field Service.

Lead the modernization effort and transition from legacy work order management systems to the new Microsoft Dynamics-based solution.

Drive integration strategies across enterprise platforms, customer systems, and custom integration environments.

Ensure the work order platform effectively supports operational workflows, technician communications, scheduling, dispatching, and customer invoice generation.

Establish application performance standards and gain a deep, lower-level understanding of the code to measure and tune system reliability.

Guide, mentor, and train legacy team members to expand their Microsoft Dynamics 365 expertise.

Direct a team of approximately 5-6 engineers while coordinating deliverables with offshore development resources.

Drive best practices for software development lifecycle management utilizing Azure Dev Ops.

Partner with service delivery managers, product managers, and business stakeholders to maximize the operational value of the platform.

Required Qualifications

Education:

Bachelor's degree in Computer Science, Software Engineering, or a related technical discipline is preferred.

Experience:

Ten or more years of software engineering experience with progressively increasing technical leadership responsibilities, including direct experience supporting enterprise-level platform modernization.

Technical

Skills:

Hands-on experience implementing, supporting, and enhancing Microsoft Dynamics 365 Field Service solutions. Deep expertise with enterprise system integrations, API-driven architectures, and middleware solutions is required. Strong proficiency with Azure, Azure Dev Ops, and the Microsoft technology stack is necessary.

Preferred Qualifications Prior experience within vehicle repair, fleet maintenance, truck service, or field service industries.

Direct operational familiarity with technician workflows, dispatch organizations, or service execution.

Knowledge of AI, automation, and intelligent service management capabilities within the Microsoft ecosystem.

Experience collaborating with global system integrators during enterprise technology rollouts.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package.

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