Senior ServiceNow Developer; Enterprise Architecture​/APM, ITSM

Job Title & Specialty Area:
Senior Service Now Developer (Enterprise Architecture/APM, ITSM)

Department: IT Clinical Application Services

Location:

Dallas, TX

Shift: 8:00 AM to 5:30 PM

Job Type: Remote (Texas)

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

We are seeking a Sr. Service Now Developer to support the design, configuration, development, and ongoing enhancement of our Service Now platform. This role will partner with business and technical teams to deliver scalable, maintainable solutions that improve workflows, automation, reporting, and user experience across the enterprise.

• Design, build, test, and support Service Now applications, workflows, catalog items, integrations, and platform enhancements.
• Develop and maintain business rules, client scripts, script includes, UI policies, flows, notifications, and integrations using Service Now best practices.
• Partner with stakeholders to translate business requirements into technical solutions that are secure, scalable, and supportable.
• Support platform governance, upgrade readiness, troubleshooting, and continuous improvement efforts.
• Strong hands-on experience developing and configuring solutions on the Service Now platform.
• Experience with Enterprise Architecture (EA/APM), Common Services Data Model (CSDM), ITSM, Service Catalog, Flow Designer, integrations, scripting, data model configuration, and platform administration.
• Solid understanding of Service Now development standards, security practices, and release management.
• Ability to work independently, collaborate with cross-functional teams, and support multiple priorities in a fast-paced environment.

How You’ll Be Successful:

• Full stack development experience Required
• At least 7 years At least 7+ years of software development experience Required
• At least 7 years 7+ years Fluency in Service Now, Java, Scala, C#, Java script, Ruby, or Python Required
• At least 7 years 7+ years Experience in developing/testing/deploying/releasing native applications on iOS using Swift or Objective-C and Android SDKs/Frameworks. Required
• At least 7 years 7+ years experience with Object Oriented Analysis and Design. Required
• At least 7 years 7+ years knowledge of SCRUM and agile development with experience working on an agile development team. Required
• Experience refactoring code and evolving architectures Required
• Experience crafting automated unit, integration, functional, and regression tests Required
• Experience developing cross-platform applications Required
• Experience with and understanding of a variety of both web and mobile platforms Required
• The ability to judge and recommend appropriate platform choices given context about a particular application Required
• Full lifecycle experience from conceptualization to development and deployment of web and mobile apps Required
• Knowledge of design patterns for mobile technologies Required
• Familiarity with multiple programming paradigms and the curiosity to learn new ones Preferred
• Techniques such as test-driven development and continuous integration Preferred

• Master's Degree or equivalent experience Required
• Roles supporting a specific software…