Air & Ocean Import Coordinator

Base Pay Range

$65,000.00/yr - $65,000.00/yr

Our client is seeking a detail‑oriented and experienced Air & Ocean Import Coordinator to join their Houston‑based freight forwarding team. This role is ideal for a logistics professional with strong import operations expertise who thrives in a fast‑paced environment and is committed to delivering exceptional customer service. You will be responsible for coordinating end‑to‑end import processes, ensuring compliance with all regulations, and maintaining clear communication with clients, carriers, and internal teams.

Why Join Us?

• Competitive salary up to $65,000
• Opportunity to grow within a well‑established and expanding freight forwarder
• Collaborative and supportive team culture
• Exposure to diverse global logistics operations

Key Responsibilities

• Manage full‑cycle air and ocean import operations, including booking, documentation, tracking, billing, and file closure.
• Coordinate with international agents, carriers, customs brokers, and warehouse partners to ensure timely cargo movement.
• Prepare and verify all required import documentation (commercial invoices, packing lists, HBL/MBL, arrival notices, etc.).
• Monitor and track shipments proactively, providing regular updates to clients and resolving delays or exceptions.
• Ensure compliance with U.S. Customs regulations, partner government agencies, and company procedures.
• Create and maintain shipment records using the company’s TMS;
  Cargo Wise experience highly preferred.
• Prepare customer quotations, handle service inquiries, and support key account activities as needed.
• Coordinate delivery arrangements and manage final‑mile logistics.
• Review vendor invoices and ensure accurate billing in a timely manner.
• Maintain strong customer relationships through effective communication and professional support.

Qualifications

• 4+ years of experience in air and ocean import operations within a freight forwarding environment required.
• Strong knowledge of U.S. Customs requirements, international shipping documentation, and import compliance.
• Cargo Wise experience strongly preferred; familiarity with other TMS platforms a plus.
• Excellent communication and customer service skills.
• Strong organizational abilities with high attention to detail and accuracy.

Associate

Full‑time

Supply Chain

Transportation, Logistics, Supply Chain and Storage, and Freight and Package Transportation

• Medical insurance
• Vision insurance
• 401(k)