Logistics Group Lead

Join to apply for the Logistics Group Lead role at Quest Diagnostics.

Location:

Houston, TX. Shift: Monday to Friday, 3:00 PM to 12:00 AM with rotational weekends. All employees are provided with a Quest Diagnostics vehicle during the work shift.

Pay range: $21.00+ per hour; employees may be eligible for shift differentials and annual performance bonus. Salary offers consider skills, experience, and certifications.

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthy
  
  MINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• Fin Fit financial coaching and services
• 401(k) pre‑tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy‑up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

• Provides supervisor support which may include scheduling, employee training and development, and external customer relations. May be called upon to assist with or cover duties typically performed by supervisors.
• Consistently demonstrates Everyday Excellence and Quest Values – Quality, Integrity, Innovation, Accountability, Collaboration, and Leadership – in all duties.
• Directs the day‑to‑day activities of a core group of RSRs and coaches them to successfully perform their daily duties.
• Works with RSRs to identify process improvement opportunities and encourages improved productivity through consistent engagement.
• Promotes a culture of process improvement thinking and recognition as a Change Agent.
• Facilitates process improvement projects.
• Demonstrates behaviors as a positive role model for RSR staff.
• Assists in training when needed.
• Provides weekly updates to supervisor on process improvement projects and opportunities.
• Provides input for performance review, and at times, leads daily huddles.
• Provides input to supervisor for disciplinary actions.
• Communicates all unresolved problems immediately to the appropriate manager, supervisor, for resolution.
• Reads, understands and complies with departmental policies, protocols and procedures (e.g., Procedure Manuals, Safety Manual, Compliance Manual, Automobile policies and procedures, Employee Handbook, Quality Assurance Manual).
• Adheres to departmental and company grooming and dress code policies, appearing neat and clean at all times.
• Reports on time to work, following attendance guidelines.
• Communicates appropriately with coworkers.
• Performs route audits.
• Responsible for compliance with all processes including timekeeping, attendance and punctuality, vehicle safety and cleanliness, safety and OSHA requirements, handheld/scanning device usage, proper handling and storage of all samples from the client office to the drop‑off point, proper packing of specimens for shipment, end‑of‑day vehicle checks, dress code, code of conduct and all company/regional/logistics policies and procedures.
• Performs all routes including Routine, STAT, Weekend, Holiday, and shuttle/relay as needed.
• Responsible for operating company vehicle safely as well as maintaining a valid driver’s license and driving record within acceptable company guidelines.
• Ensures route is started with proper equipment tools (e.g., route scanner sync/paper logs, carry bag, properly prepared coolers for 3 separate thermal storage, dry ice, Nextel/cell phone, keys, door hangers, observation reports).
• Attends and participates in meetings and training sessions.
• Meets all training requirements in a timely manner as assigned.
• Properly cares for and maintains company equipment, including scanners, telephones, vehicles, etc., and communicates any deficiencies with equipment.
• Documents and provides appropriate client satisfaction information to logistics management.
• Maintains professionalism and a service orientation with clients and RSR staff using Everyday Excellence and the Five Guiding Principles.

• 1‑3 years in logistics…