Agent Ii - Air Logistics

• Location 1211
  
  E. Richey Rd.,Houston, TX, 77073,United States
• Employee Type Full-Time
• Manage Others No

The Agent II - Air Logistics sits within the Operations Department and reports to the Account Manager. The Agent II
- Air Logistics is responsible for coordinating various tasks within the freight forwarding scope of work.

The Agent II
- Air Logistics is responsible and accountable for (but not limited to) the following:

• Has knowledge and understanding of AES filing requirements.
• Review shipping requirements and identify the most cost-effective methods
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Liaising with PFS offices, agents, contractors, third parties and clients in USA and overseas
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Notify clients on statues of shipment and maintain proactive communication with clients
• Establish and maintain professional relationships with export carriers, transportation agencies and sales.
• Source methods of transportation and create quotes for the customer. Including out of gauge and oversized cargo.
• Provide best-in-class freight forwarding and logistics services at all times.
• Ensure the proper and timely billing of customers.
• Act as a Mentor to entry level agents' level 1 and 2 and provide training as required
• Provide back-up support to the Team Lead/ Supervisor during their absence
• Minimum 3 years' previous experience as an Air Export Agent
• Dangerous Goods IATA/IMDG/DOT highly desirable
• Advanced negotiation and relationship skills
• Positive and professional attitude
• Proficient in the Microsoft Office suite
• High attention to detail and strong planning and organizing skills
• Excellent communication skills both verbal and written
• Ability to work autonomously and within a team environment