CSR Delivery Assistant - Non-CDL

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CSR Assistant Full Time Customer Service Houston, TX, US

30+ days ago Requisition

Job Title: CSR Delivery Assistant – Non-CDL

Department: CSR Delivery

Reports to: CSR Delivery Manager

Effective Date:
February 26, 2026, REV1

Job Summary:

The CSR Delivery Driver Assistant helps with the delivery of packaged products to retail accounts on a specified route. The product is placed in the designated area for Faust Distributing Company at each customer’s location.

Supervisory Responsibilities:

• None

Duties/Responsibilities:

• Assist with the delivery of product by reviewing invoices for account, pulling proper products from the delivery vehicle, and moving them into each account
• Responsible for the counting of inventory on the truck and when delivering to an account
• Follows Company’s delivery and merchandising standards to maintain product rotation, the building of displays, and providing P.O.S. and pricing support as required
• Performs account transactions and end-of-day settlement procedures
• Establishes and maintains excellent customer service relations by ensuring backrooms and shelves are neat and organized
• Adheres to strict safe working/driving practices, Company Policies, and the Federal Motor Carrier Safety Act’s (FMCSA) rules and regulations
• Completes the daily FMCSA Driver’s Vehicle Inspection Report
• Adhere to Faust’s safety training policy and procedures.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to function well in a high-paced and at times stressful environment.

Education and Experience:

• High school diploma or GED
• One year of beverage delivery experience (preferred)
• Valid Texas Driver’s License
• Texas Motor Vehicle Report (MVR) that meets Company Policy

Physical Requirements:

• Strength to lift, load, push, and pull cases weighing up to 160 pounds
• Manual dexterity to operate a two or four-wheeled dolly weighing up to 300 pounds
• Ability to operate and safely maneuver a powered pallet jack
• Consistently bend, reach and squat while moving and stocking products
• Stamina to continuously stand and walk up to 8 hours a day
• Exposure to indoor and outdoor weather conditions including high and low temperatures, wind, ice, humidity, rain, fog, hail, sleet/snow, daylight, twilight, evening and dark lighting conditions

Faust Distributing Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other characteristic protected by law.