Transportation Coordinator​/Dispatcher

Job description:

As a Transportation Coordinator/Dispatcher, you’ll coordinate carrier scheduling and monitor pickup and delivery timelines and activity to keep deliveries organized, timely, and clearly communicated. You’ll use dispatch tools, transportation systems, and accurate records to support drivers, customers, and internal teams. This position schedules, help carriers stay informed and help customers receive vehicles with fewer avoidable delays.

Experience with scheduling and dispatching within a logistics or transport/transportation company is ideal.

• Schedule and dispatch vehicles for road transportation operations, considering routes, shipment needs, and available resources.
• Track vehicles and freight using GPS (Global Positioning System) and vehicle dispatch software; update plans as conditions change.
• Manage phone calls, text messages, and emails and share timely updates with drivers, customers, and internal teams.
• Enter and maintain dispatch and delivery data in transportation management systems.

• Must have working knowledge of dispatching, transportation management, transportation planning, and road transportation operations.
• Proficiency with Microsoft Office; familiarity with GPS transportation management systems.
• Experience with Transportation Management Systems preferred; related system experience is also valuable.
• Strong communication, customer service, phone etiquette, and phone communication skills; able to manage calls professionally and relay clear instructions.
• Organizational, analysis, typing, and data entry skills, with attention to detail while handling changing priorities.

• Dental insurance
• Health insurance
• Vision insurance