Sample Room Technician

The Sample Room Technician is responsible for receiving, handling, processing, documenting, and distributing chemical samples while maintaining a safe and organized work environment. This role requires the ability to safely handle chemicals while wearing required PPE, operate forklifts and material handling equipment, support shipping and receiving activities, and communicate professionally with customers, vendors, and internal personnel.

• Receive, label, log, and process incoming chemical samples.
• Safely handle chemical samples and products while following all safety procedures and PPE requirements.
• Prepare, package, and ship samples to customers, laboratories, and other facilities.
• Maintain accurate records of samples, shipments, inventory, and related documentation.
• Operate forklifts and other material handling equipment to move, stage, load, unload, and transport chemicals, samples, and materials throughout the facility.
• Support shipping and receiving activities, including inspecting, receiving, and storing incoming materials.
• Coordinate shipments with carriers and maintain shipping documentation.
• Utilize SAP and other company systems to track inventory, enter data, and maintain records.
• Communicate professionally with customers, vendors, carriers, and internal departments regarding sample requests, shipment status, and product information.
• Respond to emails, phone calls, and customer inquiries in a timely and professional manner.
• Interact with both domestic and international customers while maintaining a professional and customer-focused demeanor.
• Monitor inventory levels and assist with material organization and stock control.
• Maintain housekeeping and organization of the sample room and warehouse areas.
• Participate in safety meetings, training programs, and continuous improvement initiatives.
• Support additional operational and administrative duties as assigned.

• High school diploma or GED required.
• Previous warehouse, shipping/receiving, inventory control, or material handling experience required.
• Forklift operating experience required; certification preferred or ability to obtain certification.
• Basic computer skills, including Microsoft Outlook, email, data entry.
• SAP experience preferred.
  but not required
• Strong verbal and written communication skills.
• Professional telephone etiquette and customer service skills.
• Ability to interact effectively with customers, vendors, and internal personnel.
• Ability to work independently, prioritize tasks, and manage multiple responsibilities.
• Experience in a chemical, industrial, manufacturing, warehouse, or laboratory environment preferred.

• Ability to wear required PPE, including safety glasses, gloves, steel-toe boots, and other protective equipment.
• Ability to safely handle chemical products and samples.
• Ability to lift up to 50 pounds on a regular basis.
• Ability to stand, walk, bend, climb, and perform physical work throughout the workday.
• Ability to work in both warehouse and production environments.

• Strong attention to detail and organizational skills.
• Experience operating forklifts in a warehouse or chemical facility.
• Excellent customer service and communication skills.
• Professional appearance and demeanor when interacting with customers and vendors.
• Self-motivated, dependable, and safety focused.
• Ability to balance office responsibilities with warehouse and sample handling duties.