Intake Coordinator

Intake/Authorizations Coordinator Kidz Thrive ABA – Howell NJ

Annual pay rate - $45,000 - $55,000 annually

Kidz Thrive ABA is committed to providing high-quality Applied Behavior Analysis (ABA) therapy to children with autism and related developmental challenges. Our mission is to empower children and families through evidence-based practices, compassionate care, and individualized support. We are seeking a passionate and motivated Intake/Authorizations Coordinator to join our team and help us complete a high volume of new client intakes.

The ABA Intake and Authorizations Coordinator plays a crucial role in managing the intake process for new clients seeking ABA services. This position serves as the primary contact for referrals, ensuring clients meet service eligibility and have a smooth onboarding experience. The role emphasizes customer service, effective communication, and multitasking to support the overall success of the team and the organization’s mission to assist individuals with autism spectrum disorder.

• Answer phone calls from families and handle new referrals received from our referral sources.
• Check insurance eligibility.
• Submit and track insurance authorizations.
• Collaborate with other team members such as the Client Care Coordinator and Recruiter to ensure that staffing and session coordination are a seamless process.
• Handle any/all client issues with sensitivity and adhere to all HIPAA requirements.
• Collect and submit documents from families to the insurance company.
• Maintain contact with families throughout the entire intake process.

• High school diploma or equivalent; additional education or certification in customer service-related field is a plus.
• Proven experience in customer service or client-facing role.
• Excellent communication skills, both verbal and written.
• Strong interpersonal skills and ability to build rapport with clients and team members.
• Experience with insurance authorizations.
• Experience in the ABA field is a plus.
• Experience with the use of Central Reach and  is a plus.

This position offers opportunities for professional growth, competitive compensation, and a dynamic work environment. If you have a passion for customer service, data analysis, and account management, we encourage you to apply for this exciting opportunity as a Intake/Authorizations Coordinator at Kidz Thrive ABA.

Job Type: Full Time

Annual Pay Rate: $45,000-$55,000

Location: In-person, Howell NJ