Cleaning and Restoration Operational Manager

Benefits:

• Competitive salary
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development

At Voda Cleaning & Restoration, we take pride in delivering top-tier cleaning and restoration services for homes and businesses. From carpet and floor cleaning to water damage restoration, mold mitigation, air duct cleaning, and more, we use cutting-edge technology and expertise to provide outstanding results. As we continue to expand, we are looking for dedicated professionals to grow with us and take their careers to the next level.

• Career Advancement – Rapid promotion opportunities based on performance and certifications.
• Generous Paid Time Off (PTO) – Enjoy work-life balance with our competitive PTO policy.
• Comprehensive Paid Training & Certifications – We invest in our team by offering ongoing education and certification opportunities.

Voda Cleaning and Restoration is seeking a dedicated and experienced Operational Manager to oversee and drive the day-to-day operations of our Carpet Cleaning and Water Restoration teams. The ideal candidate will have extensive experience in water restoration, carpet cleaning, and team management, ensuring that projects are completed efficiently, safely, and to the highest industry standards.
This role requires a hands-on approach, as the manager will also need to step into the field to assist with carpet cleaning jobs when necessary, providing top-tier customer service
.

• Preferred
  
  Certifications:
  • IICRC (Institute of Inspection Cleaning and Restoration Certification) with specialties in:
    • WRT (Water Restoration Technician)
    • CCT (Carpet Cleaning Technician)
    • AMRT (Applied Microbial Remediation Technician)
    • OSHA 30 Certification.
• Minimum of 3-5 years of experience in water restoration and carpet cleaning operations.
• Proven experience in team management and leadership roles.
• Strong organizational, communication, and customer service skills.
• Ability to work in a fast-paced, hands-on environment, handling multiple projects at once.
• Proficiency in using project management/estimating software, such as Xactimate, CRM systems, and scheduling tools.

• Oversee daily operations of the carpet cleaning and water restoration departments, ensuring projects are completed on time, within budget, and in compliance with safety
  standards.
• Manage and schedule teams for efficient execution of water restoration, carpet cleaning,
  and related services.
• Conduct quality control inspections to ensure adherence to IICRC standards and
  company protocols.
• Perform field work as necessary, assisting teams with carpet cleaning and restoration
  jobs to maintain quality, provide leadership, and ensure smooth operations.
• Train and mentor team members on techniques, safety procedures, and equipment use,
  ensuring they stay up-to-date with industry standards.
• Ensure compliance with OSHA regulations, safety policies, and maintain proper
  documentation of safety protocols and training.
• Serve as the primary point of contact for clients, ensuring excellent communication,
  addressing concerns, and ensuring overall satisfaction.
• Work with upper management to set and achieve operational goals, drive revenue
  growth, and monitor key performance indicators.
• Assist in developing and implementing new procedures to streamline operations and
  improve service delivery.
• Maintain and track inventory of equipment and supplies, ensuring all resources are
  readily available and maintained in good working order.
• Oversee reporting and documentation for all restoration and cleaning projects, including
  work orders, client records, and billing information.

If you are looking for a rewarding opportunity in a growing company with career advancement potential, apply today! Join Voda Cleaning & Restoration and be part of a team that makes a difference—restoring spaces and improving lives.