Quality Manager

An exciting opportunity has arisen for a Quality Manager to join our growing friendly team,  role is based at our state-of-the-art manufacturing facility in Hoyland, Barnsley.

We offer competitive pay rates, excellent working conditions, business performance bonus, 25 days holiday which increases with service, plus bank holidays, healthcare & benefits scheme, 5% contributory pension, a death in service life insurance scheme and subsidised refreshments (lunch and drinks).

Niftylift Limited is one of the world's leading privately owned designers and manufacturers of mobile elevated work platforms. Our customer base is global, with products sold and locally supported in over 40 different countries. This success is comprehensively supported by a team of over 400 full-time members of staff across our three UK centres of excellence / manufacturing sites in the UK.

Please see our website:

The Quality Manager will lead a team of Quality Engineers and Technicians develop and oversee systems that ensure Niftylift's products and processes consistently meet strict regulatory compliance, industry standards and customer expectations.

Team Management:

• To manage, mentor and coach the Quality Technicians and Quality Engineering team, through structured, defined and agreed standards / procedures. Ensure internal company standards and procedures are developed, audited and complied with.
• Efficient organisation and utilisation of staff, including compliance with health and safety standards, skills flexibility, training, planning and cover to maintain quality support / output.
• Develop the use of strong problem solving and statistical analysis skills using a variety of quality engineering tools such as fish-bone, pareto charts, C&E matrix, hypothesis testing, control charting, ANOVA, DOE, sampling methods, and process capability.
• Ability to comprehend and apply principles of statistics with demonstrated application of statistical theory and sampling plans (e.g. SPC, Cpk/Ppk, PPAP, AQL, OC curves, etc.) preferred. Ability to define problem, collect data, establish facts and draw valid conclusions.
• Develop a no fault forward culture and systems, within each step of the internal (R&D and Production) and external (supply base) supply chain.
• Measuring, reporting and managing key performance indicators both within the team, the manufacturing cells and for the site quality.

Internal Systems:

• Ensure that investigations for internal (where root cause is not already factually known and preventable) quality concerns are timely, involve the appropriate staff, determine true root cause and have appropriate countermeasures developed using structured problem-solving tools (8D working and Practical Problem Solving).
• Develop build quality from within the design and processes employed. Support 'adherence' through defined in process inspection, and HQD inspection method / pass & fail clarification systems. Development of electronic systems for live inspection requirements within Q.A.
• Maintain and develop BS EN ISO
  9001 manual and procedures. Plan and conduct internal audits in line with the company's schedule of Quality Systems Management to ensure all departments, including the production cells comply with the declared methods, practices and standards, assisting in developing proactive improvement measures when required. Audit / reporting of production weld parameter settings.
• Develop and maintain a structured successful internal quality note (IQN) system, to be used between all internal functions of the business, including traceability and measurement of issues and responses, and prevention approvals, being tracked and presented between stakeholder meetings and centrally.
• Challenge and drive for true prevention only before closing.
• Jig / fixture / component inspection audit program to be implemented with a set structured calendar of calibration check periods, for all jigs and fixtures.
• Development of more efficient / effective measuring systems and inspection equipment where justifiable. Management of calibration system.
• Management and reporting of primary quality performance measures / indicators.
• Support stakeholder meetings daily.

Suppliers (supply chain):

• Supplier Quality Assurance auditing and development program and reporting, to a common developed focussed company standard and scoring system, which details all aspects, and removes any chance of misinterpretation / opinion (between audit points or different auditors), and is based…