Relationship Banker

Overview

Relationship Banker at F.N.B. Corporation. This position is expected to develop proficiency in basic consumer banking transactions, account servicing, and lending. The incumbent is responsible for the execution of branch leads at the direction of the Manager, consistent execution of all customer transaction requests, and identification of opportunities to convert transactions to qualified sales or referral leads. The incumbent will adhere to all FNB policies, procedures, strategies, and Core Values.

The incumbent may be required to work at various locations within the market.

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporates FNB digital products and services into customer interactions.
• Uses FNB approved branch technology to input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.
• All employees act as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring risk as required by F.N.B. Corporation’s risk management program.

• Minimum Education:
  
  High School or GED.
• Minimum Experience:
  
  0 years.
• Skills:
  
  Excellent customer service; excellent written and verbal communication; strong organizational, analytical, and interpersonal skills; detail-oriented; ability to use a personal computer and job-related software (MS Word – Basic, MS Excel – Intermediate, MS PowerPoint – Basic); knowledge of banking policies, procedures, consumer products and services; sales and customer service skills.
• Licenses/Certifications:
  
  Nationwide Mortgage Licensing System and Registry Identifier preferred but may be required.

• Reports to:
  
  Varies Based on Assignment
• Position Type:
  Part-time
• Business Unit:
  Retail
• Location:
  
  Primary Office
  
  Location:
  
  39 W. Liberty Street, Hubbard, OH 44425

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements.

FNB provides all applicants and employees a discrimination and harassment free workplace.