Outdoor Membership Attendant

Overview

Outdoor Membership Attendant - Y at the Heights - Kroger Aquatic Center

Huber Heights, OH

Seasonal/Part-Time Non-Exempt

$11.00-$13.20/Hourly

This position could be Monday - Sunday. We open at 12pm to 8pm everyday when the pool opens.

Provide excellent guest services at the outdoor aquatic location including but not limited to admissions and special events.

At the YMCA, We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing; we support you in your journey to develop your full potential.

We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you.

• Responsible for cash register operations to include accurately collecting and depositing admission money, issuing season passes and selling concessions. Makes change and issues receipts or admission passes to guests.
• Greets guests and answers questions; responds to inquiries from employees, guests and others and refers, when necessary, to the appropriate staff.
• Oversees lost and found operations.
• Prevents accidents and allows for the enjoyment of all guests through the fair and consistent enforcement of policies, rules, and regulations governing the conduct of individuals using the aquatic facility.
• Assists in the implementation of special events.
• Works cooperatively with Program Director and other staff, to ensure quality of the outdoor aquatic area.
• Is responsible for aspects of the event including appearance, safety, and equipment.
• Possesses working knowledge of child abuse and neglect laws and follows proper reporting procedures.
• Monitors and assists in maintaining the cleanliness of the aquatic facility.
• Provide tours to potential guests upon request.
• Displays excellent telephone skills.
• Proactively solves problems.
• Remains knowledgeable about member information and programs.
• Communicates to direct supervisor any concerns, needed repairs, or incidents that may need follow-up.
• Communicates any suggestions to improve programs and facilities.

• Must be at least 16 years of age.
• High school diploma or GED preferred.
• Minimum of six months or more of related customer service experience required.
• Must possess an understanding of overall pool operations and protocol.