Consumer Banker IV; Huber Heights

We do the right things, right now. We do them in a way that is relevant to our clients. Become a part of our history as it continues to be written! If you are interested and qualified for this role, we invite you to apply.

• Perform necessary functions to open accounts and perform maintenance
• Run a teller drawer as deemed necessary by management
• Support client engagement through active calling, client conversations, and follow‑up
• Partner with internal constituencies to bring appropriate expertise to the client
• Ensure client follow‑up calls are conducted in the proper time frame
• Maintain all operational and risk management standards
• Model the way for peers and coworkers aligned with First Financial’s mission and values
• Adhere to all compliance and regulatory procedures
• Track, report, and communicate business results and activities to your FCM partner and district specialists to execute against retail strategies and objectives
• Function as the client’s personal trusted advisor by adding value and building deep client relationships using the First Client Conversation Model
• Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities
• Consistently meet or exceed sales, service, and referral goals set by management
• Provide digital assistance and service for clients establishing or needing support in utilizing the bank’s online offering
• Assist the branch team, FCM and other district leaders and associates in sharing knowledge, onboarding and developing newer associates, solving staffing challenges at a team level, and participating in the success and overall improvement of the district/region across all sales, service and operational objectives

• 3‑4 years of client experience and retail banking
• Demonstrated success with consultative, needs‑based selling
• Strong product knowledge related to consumer and commercial deposits, investments, consumer loans, business loans and treasury management
• Demonstrated ability to work both independently and as part of a team
• Bachelor’s Degree or equivalent experience
• Strong oral and written communication skills
• Familiarity with consumer and small‑business credit
• Physical requirements:
  
  occasionally lifts and carries up to 20 lbs.; frequently lifts and carries up to 10 lbs.; occasionally walks; frequently sits, stands, and drives

The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures. This includes all Bank Secrecy Act, Anti‑Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

We have relevant, thoughtful benefits and programs that support every aspect of our associates’ holistic wellbeing. Please review our Benefits Guide. Incentive Eligibility:
All roles are incentive eligible with the exception of Co‑Op, Intern, or Student positions. It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

We are an E‑Verify Employer.

At First Financial Bank, our mission is clear: to be the best bank to do business with, the best place to work, and the best financial partner for our shareholders and the communities we serve. We believe that how we work is just as important as what we achieve. That’s why we’re guided by core values that shape everything we do:
Doing the right thing, Teamwork, Mutual respect, Wellbeing, Excellence. Our success starts with our people. We know that when our associates are talented, engaged, and supported, they create outstanding results. If you’re looking to be part of a team that values integrity, inclusion, and collaboration—and where your growth matters—you’ll find your future here.