Trainer Groups Operations TOURPLAN

Antella Travel Recruitment is delighted to be supporting our client, a leading specialist in UK & Ireland group travel, who are looking for an experienced Group Operations professional to join their team as a Group Operations Trainer. This is a predominantly virtual training role, with one day per week in the office. You will be responsible for onboarding and training new starters, ensuring they develop a strong understanding of UK & Ireland group operations and are confident using Tourplan.

Key Responsibilities Deliver virtual training and onboarding for new Group Operations starters Train new team members on Tourplan and operational systems Provide training on UK & Ireland group planning, including itineraries, suppliers, bookings and amendments Act as the key point of contact for new starters during their onboarding Create and maintain simple training guides and resources Work with Operations Managers to monitor progress and identify further training needs About You Strong UK & Ireland inbound group operations experience Excellent Tourplan knowledge - essential Good understanding of UK & Ireland tour planning and ground operations Previous experience training, coaching or mentoring colleagues would be advantageous Excellent communication skills and the ability to explain processes clearly Organised, patient and confident working virtually Passionate about sharing knowledge and supporting others What's on Offer £35,000 - £40,000 depending on experience Predominantly virtual working One day per week in the office Opportunity to take ownership of the training and onboarding experience for new Operations team members If you have strong UK & Ireland group operations experience, excellent Tourplan knowledge and enjoy helping others develop, we would love to hear from you.