Customer Service Coordinator

Customer service | Administration | Temporary | Birchwood Park | ASAP start Your new company A property company is looking to recruit asap for a bright, customer-focused individual who is used to multitasking to join their busy team. This role is fully office-based. Your new role You will be dealing with customer service matters over the phone and email. Resolving queries from customers, clients and contractors Handling calls with empathy and taking the time to listen to the customer, ensuring they receive excellent service You will need to issue instructions to contractors for repairs or maintenance.

Log work orders and follow up on any work actioned to ensure the case has been resolved by SLA’s. You will need to update the company database and complete other ad hoc administrative tasks. Multitask between different computer systems, switching between tasks seamlessly Customer focus is key to ensure they receive a positive customer journey. What you'll need to succeed Strong customer focus Experience in a fast-paced office and multitasking Strong IT literacy, including Excel Excellent attention to detail Clear and confident communicator Experience in handling high volumes of queries and requests What you'll get in return Full time hours (37 hours a week) – start time between 8:15am and 9:15am Monday to Friday working week On-site parking Temp ongoing Asap start Up to £15 per hour depending on experience What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.  4746197