Customer Service​/Sales Advisor

Customer Service & Sales Advisor – Huddersfield

Aka Recruitment
  
  are proud to be working with a longstanding and expanding family-run client based in
  
   Huddersfield
  
  . Following a superb year of business growth, they are now looking to recruit a
  
   Customer Service & Sales Advisor
  
  to join their friendly and vibrant team. Working
  
   Monday to Friday, 8:30am to 5:00pm
  
  , with
  
   no weekends involved
  
  , this is a fantastic opportunity for someone with strong customer service skills who is looking to develop their career within a growing business. Salary basic starts at
  
   £26,789
  
  with the offer of future progression also available

Job

Duties Include:

Handling calls from both new and existing customers in a professional and friendly manner

Processing customer orders accurately over the telephone

Providing excellent customer service and responding to customer queries

Liaising with the Production Department regarding orders and any additional requirements

Dealing with customer complaints and resolving issues quickly and efficiently

Identifying opportunities to support sales and develop customer relationships

Maintaining accurate customer records and documentation using internal systems

Ensuring all customer interactions are handled professionally and efficiently

Requirements:

Previous experience within a
   
    Customer Service Advisor
   
   or similar customer-facing role is essential

Experience with in the
   
    Manufacturing industry
   
   would be advantageous but is not essential

Excellent communication and telephone skills

A professional approach with a strong focus on customer service

Strong attention to detail and accuracy

Confident using computer systems and maintaining accurate records

A positive and proactive approach to supporting customers and the wider team

Reasons to Apply:

Monday to Friday working hours –
   
    no weekends

Family-run and expanding business

Fun, friendly and vibrant working environment

Excellent opportunity for career development and progression

Opportunity to become a valued member of an established and growing team

This is a rare and exciting opportunity to join a
  
   successful, expanding family-run business
  
  that places real value on customer service and its employees.

You will become an important part of the team, supporting customers at all levels while developing your sales and customer service skills within a friendly and positive working environment.

If you are looking for a role where you can
  
   build strong customer relationships, develop your skills and progress within a growing business
  
  , this could be the perfect opportunity for you.

To apply for this role, please send your CV in confidence to us here at
  
   Aka Recruitment
  
  , or for more information, please get in touch and quote
  
   Job Reference: Aka
3821