IT Services Technician; 1st​/2nd line

IT Services Technician (1st / 2nd line)

Final date to receive applications: 21 June 2026

Department: IT Technical Services

Employment Type:

Permanent - Full Time

Location:

Huddersfield

We are looking for a dedicated and passionate IT Services Technician (1st / 2nd line).

37 hours per week, Full Year.

Salary:
Range 9-11 of the NJC pay framework for Support Staff, £26,818 - £28,634 per annum Standard practice is to appoint at bottom of scale.

We’re seeking a motivated and adaptable IT professional with strong troubleshooting skills and a genuine interest in technology. In this role, you’ll be the friendly first point of contact for students and staff, providing confident, customer‑focused support.

You’ll assist with the configuration, implementation, and maintenance of the College’s IT hardware & software assets and network infrastructure, working within a dedicated team that ensures the organisation’s technical systems run smoothly and efficiently.

Applicants will have excellent communication, organisational and customer service skills and should be educated to Level 3 (A level or equivalent) or have experience of working in an IT support/helpdesk role.

We are committed to safeguarding and protecting our children and young people  posts are subject to a safer recruitment process which includes enhanced criminal records and barring checks, scrutiny of employment history, robust referencing and other vetting checks. All shortlisted candidates will be subject to an online search in line with Keeping Children Safe in Education. The successful candidate will also be subject to additional relevant background and safeguarding checks.

Our safeguarding system is underpinned by policies and procedures which encourage and promote safe working practice across HNC. On joining you will be required to undergo continuous professional development to maintain safe working practice and to safeguard our children and young people.