Mobile Telecoms Programme Manager

At Marlowe Environment Services (Tersus) - Part of Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for a Mobile Telecoms Programme Manager to support telecoms clients, managing day-to-day activities, client relationships and works programmes in a fast-paced environment.

• Act as the first point of contact for clients, ensuring proactive communication and timely responses to all enquiries
• Support Operations teams in managing contracts in line with client specifications and company standards, ensuring excellent service delivery
• Prepare quotations, set up tasks and coordinate access requirements
• Coordinate with internal teams to efficiently manage jobs, including site visits, laboratories and reporting
• Monitor workload, support resource planning, attend client meetings and ensure KPIs are achieved

• Ability to work effectively in a fast-paced environment, with a self-driven approach and a focus on achieving results
• Proven experience of managing customer expectations and building strong working relationships
• Strong communication and organisational skills, with the ability to manage multiple workloads
• Good IT skills, including Microsoft Word, Excel and Power Point
• Knowledge of asbestos and/or telecoms is desirable, but not essential for a fast learner

• Opportunity to work within a growing and evolving team
• Exposure to a varied client base within the telecoms sector
• Career development and progression opportunities