Care Coordinator

Job Description

Join our award-winning team at Caremark Kirklees. Working closely with the Registered Manager and field team, you will coordinate care services, manage staff schedules, maintain high standards of person‑centred care, liaise with customers and professionals, support recruitment and onboarding, ensure compliance with company policy and CQC requirements, and participate in the on‑call rota.

• Create and maintain staff rotas using scheduling software
• Respond promptly to customer and staff enquiries
• Monitor and manage care delivery to ensure service standards
• Liaise with customers, families, healthcare professionals and local authorities
• Support recruitment, onboarding and retention of care staff
• Maintain accurate records and ensure CQC/compliance adherence
• Provide emergency cover and resolve scheduling issues
• Participate in on‑call rota as required

• Experience in care coordination, scheduling or care administration
• Excellent organisational and time‑management skills
• Strong communication and interpersonal skills
• Ability to work in a fast‑paced environment
• Good IT skills and experience with scheduling systems
• Understanding of domiciliary care and person‑centred practice
• Full UK driving licence and access to a vehicle

• Experience in home care or health & social care settings
• Knowledge of CQC regulations and compliance
• Level 3 Health & Social Care qualification (or willingness to work towards one)

• Competitive salary (£28,000–£32,000)
• Bonus scheme
• Pension scheme
• Laptop and mobile phone provided
• Ongoing training and professional development
• Career progression opportunities
• Supportive, friendly working environment